System Administrator

Role Overview: You will be joining the Corporate IT team where your main responsibility will be to provide technical support to APAC sites, including offices and outsource call centers. In addition, you will be involved in project planning, support, and execution as required. Key Responsibilities: - Respond promptly to user requests - Manage all IT equipment in the office - Install and configure network & server equipment in collaboration with the global team - Oversee the Azure and Office 365 environment - Enforce IT & Security policies - Provide training to users on system and application usage - Log all support activities in the IT ticketing system - Participate in IT projects such as network/system changes and office expansion - Manage IT inventory, video conference systems, and office security systems including CCTV & door access Qualifications Required: - Excellent communication skills in written & spoken English - Minimum 3 years of experience in IT system administration in MNC or sizable company with a total of 10+ years of IT experience - Hands-on experience with Microsoft technologies (O365, Azure, Windows OS, AD) - Experience in implementing and supporting video conferencing systems - Knowledge of networking including TCP/IP, VPN, SDWAN, SIP, etc. - Strong customer service and communication skills - Ability to work independently and as part of a team - Willingness to work outside normal business hours for diagnosis and/or implementation of product releases or changes - Professional, passionate, innovative, detail-oriented, self-motivated individual Additional Details: You will act as a partner to customers, understanding their needs and creating solutions to help them progress. Accountability and continuous improvement are key values in our organization, where we focus on building each other up both professionally and personally. If you are looking to be part of a business, community, and mission that aligns with these values, we encourage you to apply today. Role Overview: You will be joining the Corporate IT team where your main responsibility will be to provide technical support to APAC sites, including offices and outsource call centers. In addition, you will be involved in project planning, support, and execution as required. Key Responsibilities: - Respond promptly to user requests - Manage all IT equipment in the office - Install and configure network & server equipment in collaboration with the global team - Oversee the Azure and Office 365 environment - Enforce IT & Security policies - Provide training to users on system and application usage - Log all support activities in the IT ticketing system - Participate in IT projects such as network/system changes and office expansion - Manage IT inventory, video conference systems, and office security systems including CCTV & door access Qualifications Required: - Excellent communication skills in written & spoken English - Minimum 3 years of experience in IT system administration in MNC or sizable company with a total of 10+ years of IT experience - Hands-on experience with Microsoft technologies (O365, Azure, Windows OS, AD) - Experience in implementing and supporting video conferencing systems - Knowledge of networking including TCP/IP, VPN, SDWAN, SIP, etc. - Strong customer service and communication skills - Ability to work independently and as part of a team - Willingness to work outside normal business hours for diagnosis and/or implementation of product releases or changes - Professional, passionate, innovative, detail-oriented, self-motivated individual Additional Details: You will act as a partner to customers, understanding their needs and creating solutions to help them progress. Accountability and continuous improvement are key values in our organization, where we focus on building each other up both professionally and personally. If you are looking to be part of a business, community, and mission that aligns with these values, we encourage you to apply today.