Sutherland is a global provider of process transformation services, digitally enabled business process outsourcing (BPO), and technology solutions for companies across various industries.
Chennai
INR 4.5 - 7.5 Lacs P.A.
Work from Office
Full Time
Roles and Responsibilities: - Denial Radiology and IVR: Life science graduate is mandatory Coder should have 2+ years of experience in Rad denial experience and IVR experience will be added advantage. Should have knowledge in all the modalities and denial workflow In depth knowledge about the payer policy and denial concepts NCCI edits, MUE, medical necessity. Experience in creating appeals letters, claim corrections, and payer interactions Timings & Transport 1. Shift timings 8.30am 5.30Pm 2. FIVE DAYS WORKING (MONDAY - FRIDAY) 3. Need to be Comfortable with WFO-Work from office. Contact HR: - Aravind - 7286960006
Hyderabad
INR 2.5 - 3.5 Lacs P.A.
Work from Office
Full Time
Job Description The Provider Enrollment is responsible for the timely and accurate enrollment of healthcare providers with government and commercial insurance payers. This role ensures that providers are enrolled correctly and efficiently so that they can bill and receive reimbursement for services renders. The Specialist works closely with the Hospital system and payer organizations to facilitate smooth onboarding and maintain compliance with payer requirements. Role & responsibilities Prepare, submit, and track provider applications for enrollment and credentialing with Medicare, Medicaid, and commercial payers. Assist with creating and maintenance of CAQH profiles. Monitor and follow up on application statuses to ensure timely processing. Communicate with insurance companies and internal stakeholders to resolve issues related to enrollment. Maintain confidentiality and professionalism while performing work tasks. Track and Maintain work production daily. Preferred candidate profile 1-3 years of experience in provider enrollment, credentialing, or medical billing strongly preferred. Knowledge of CMS, Medicaid, and commercial payer enrollment processes. Familiarity with CAQH, NPPES, PECOS, and payer portals. Strong organizational skills and attention to detail Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Proficiency in Microsoft Office (Excel, Word, Outlook, Sharepoint) and experience navigating web-based applications Ability to work positively and productively in a fast-paced environment. Accurate typing of 40 WPM is required. Perks and Benefits: Night Shift Allowance Fixed week Offs (Sat-Sun) 2way cab facility (within 25 KM Radius) Incentives plan Walkin Details: Date: 2-May-2025- 25-May-2025 Timings: 11AM to 4PM Contact Person: HR Aishwarya/ 9032212019 Please share your resumes on the below mentioned Mail id: Pyaram.Aishwarya@sutherlandglobal.com Mention HR Aishwarya on your resume Venue: 7th Floor, Divyasree building, Lanco hills, Khajaguda, Manikonda.
Navi Mumbai
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Dear Candidates, Sutherland Global Services - Hiring for Cargo Revenue Accounting Role & responsibilities Prepare Invoicing Billing and processing Dispute Invoices Data Inputting Accounting and Billing RDI Quality checks on Airway bills Preferred candidate profile IATA / IITC Qualified HSC / Graduate with min 4-5 Years of experience in CRA Immediate Joiners preferred Kindly contact HR - Vijeta Kamble Contact Number - 7028312315
Hyderabad
INR 12.0 - 15.0 Lacs P.A.
Remote
Full Time
Job Summary We are looking for a Data Modeler to design and optimize data models supporting automotive industry analytics and reporting. The ideal candidate will work with SAP ECC as a primary data source, leveraging Databricks and Azure Cloud to design scalable and efficient data architectures. This role involves developing logical and physical data models, ensuring data consistency, and collaborating with data engineers, business analysts, and domain experts to enable high-quality analytics solutions. Key Responsibilities: 1. Data Modeling & Architecture: Design and maintain conceptual, logical, and physical data models for structured and unstructured data. 2. SAP ECC Data Integration: Define data structures for extracting, transforming, and integrating SAP ECC data into Azure Databricks. 3. Automotive Domain Modeling: Develop and optimize industry-specific data models covering customer, vehicle, material, and location data. 4. Databricks & Delta Lake Optimization: Design efficient data models for Delta Lake storage and Databricks processing. 5. Performance Tuning: Optimize data structures, indexing, and partitioning strategies for performance and scalability. 6. Metadata & Data Governance: Implement data standards, data lineage tracking, and governance frameworks to maintain data integrity and compliance. 7. Collaboration: Work closely with business stakeholders, data engineers, and data analysts to align models with business needs. 8. Documentation: Create and maintain data dictionaries, entity-relationship diagrams (ERDs), and transformation logic documentation. Skills & Qualifications Data Modeling Expertise: Strong experience in dimensional modeling, 3NF, and hybrid modeling approaches. Automotive Industry Knowledge: Understanding of customer, vehicle, material, and dealership data models. SAP ECC Data Structures: Hands-on experience with SAP ECC tables, business objects, and extraction processes. Azure & Databricks Proficiency: Experience working with Azure Data Lake, Databricks, and Delta Lake for large-scale data processing. SQL & Database Management: Strong skills in SQL, T-SQL, or PL/SQL, with a focus on query optimization and indexing. ETL & Data Integration: Experience collaborating with data engineering teams on data transformation and ingestion processes. Data Governance & Quality: Understanding of data governance principles, lineage tracking, and master data management (MDM). Strong Documentation Skills: Ability to create ER diagrams, data dictionaries, and transformation rules. Preferred Qualifications Experience with data modeling tools such as Erwin, Lucidchart, or DBT. Knowledge of Databricks Unity Catalog and Azure Synapse Analytics. Familiarity with Kafka/Event Hub for real-time data streaming. Exposure to Power BI/Tableau for data visualization and reporting.
Navi Mumbai
INR 1.0 - 3.5 Lacs P.A.
Work from Office
Full Time
We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred Candidate Profile: Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 18,000 28,000 per month (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs Location Eligibility (Travel Boundaries): Only candidates within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road) Job Location: Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.
Hyderabad
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Greetings from Sutherland!!! Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities: An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits: You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile: *Must be fluent in English. *Excellent Communication can Apply. * BOTH FRESHERS AND EXPERIENCED CAN APPLY. *GRADUATES/UNDER GRADUATES /POSTGRADUATES CAN APPLY. *24/7 shifts and rotational week offs (5 days working a week). *ROI - JAM, Voice & Versant Round, Operations Round. *Two-way cab facility only in night shift within 15Kms only from office premises. *Candidate who is comfortable working from office can apply. *Need Immediate Joiners only. *No virtual Interview is available. *Out of station candidates are Strictly not eligible. Role: Voice / Blended Industry Type: BPO / Call Centre Employment Type: Full Time, Permanent Interview Rounds: 1. HR 2. Assessment (SHL) 3. Operations (SD) Interested Folks can call on the below mentioned contact number for Interview rounds and more details. HR Manasa Phone No: (+91 9515227283) Reference ID: HR Manasa (Should be mentioned on resume) Note: No Virtual interview & Immediate joiners only Documents to Carry: 1. Resume 2. Hard Copy of Aadhar Card Address for work location: ==> Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 (04th Floor Sutherland Office).
Mumbai
INR 2.75 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred candidate profile Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 18,000 28,000 per month (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs
Chennai
INR 0.8 - 3.0 Lacs P.A.
Work from Office
Full Time
Dear Candidate, Sutherland is hiring professionals with expertise in freight forwarding. Responsibilities Executing data entry/maintenance within the systems โข Navigating freight movement applications and production systems and obtain appropriate information โข Following decision trees to identify relevant data/next steps for processing โข Managing exceptions per prescribed escalation paths โข Ensure to follow the processes according to standard operating procedures (SOPs) and/or customer profiles. Ask for clarification any time if unsure on how to execute certain task that is not included in the standard operating procedures (SOP) or process. Meet or exceed expectations set for daily transaction productivity and quality measures. Requirements Read & comprehend English. Quick learner and ability to work in a fast-paced environment and SLA-driven. Excellent communication skills and attention to detail and accuracy. Multi-task by navigating through multiple applications with dual monitors. Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs. Advantage Customs Brokerage and Freight Forwarding knowledge. Knowledge of Supply Chain, Logistics, or International Business โข Smart with technology (EDI, Web Applications, Microsoft Apps) โข Good communicator and prioritization. Problem solving skills. Schedule: Night / Rotational Shifts Qualification & Skillsets Required Bachelor's Degree in a recognized college or university โข MS Office skills โข Analytical and detail oriented Excellent Communication skills - L1s with B1 proficiency and L2s with B2 proficiency Flexible to any shift Notice Period- Immediate or 1 week Shift - 1:30 Am to 10:30 Am Kindly share your Cv to A.ranet@sutherlandglobal.com or WhatsApp to this number -6380522325 Thanks Pamela Ranet A
Bengaluru
INR 15.0 - 30.0 Lacs P.A.
Hybrid
Full Time
Position Overview: We are seeking a highly skilled and motivated IoT / Embedded Security Engineer to join our team. The ideal candidate must have a strong background in IoT / embedded systems security, with a proven track record in identifying vulnerabilities and implementing robust security measures. Roles and Responsibilities: Conduct security assessments and risk analysis of embedded medical devices. Develop and implement security protocols and solutions for medical devices. Design and execute penetration testing and vulnerability assessments. Research and stay updated on emerging threats, vulnerabilities, and security trends in IoT and embedded systems. Collaborate with cross-functional teams to integrate security measures into the development lifecycle of products. Provide technical guidance and support to internal teams on security best practices. Participate in the design and architecture of secure IoT and embedded systems. Mandatory Skills: Bachelor's or Master's degree in Electrical Engineering, Computer Science or Electronic field. Proven experience (5 years) in IoT and embedded systems security. Strong knowledge of IoT protocols (e.g., UART, I2C, JTAG, MQTT, CoAP, HTTP) and embedded system architecture Experience with reverse engineering ARM/MIPS/x86 code architecture. Hands on with hardware attacks such as PCB reversing, Component identification,Side channel attacks,memory extraction methods. Knowledge of radio frequency (RF) protocols and related security implications such as BLE, WIFI, LoRa,DSP, SDR, etc. Understanding of industrial IoT (IIoT) security considerations. Experience with various hardware security assessment tools/frameworks. Familiarity with hardware security concepts such as secure boot, encryption, and secure firmware updates. Proficiency in programming languages commonly used in embedded systems (C/C++, Python). Proactive, problem-solver and the ability to work independently and within a team. Good to Have: Understanding of cryptographic algorithms and protocols. Knowledge of exploit development techniques, buffer overflows, and other memory corruption vulnerabilities applicable to embedded systems. Knowledge of secure coding practices and principles specific to embedded systems, including memory management and input validation. Familiarity with regulatory compliance and standards in IoT security. Any certification in IoT security, Embedded device security or similar, is a plus
Hyderabad
INR 2.5 - 3.25 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Hiring for International Voice process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills *Candidate should be excellent in verbal communication skills *Should have good verbal communication skills *Looking for typing speed of 35WPM 90% Accuracy *Good to have customer handling skills *Should have good knowledge on customer support *Graduates & Undergraduates can also apply *Should be flexible to work from office and night shifts *Candidate should be in 15 kms of radius from work location NOTE: INTERVIEW LOCATION Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 For more details Contact HR CHANDANA - Mobile No: 9121760690 (12PM-6PM) Preferred candidate profile
Hyderabad
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Hiring for International Voice Process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills: Candidate should be excellent in verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews: - *HR/Screening Round *Assessment Round *Ops/SD Round of Interview Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Vaishnavi on top of your Resume before coming for walk-in Interview. For more details Contact Vaishnavi- Mobile No:9550098558(11:00AM-07:00PM) Associate- Talent Acquisition
Hyderabad
INR 1.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Greetings from Sutherland!!! Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities: An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits: You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile: *Must be fluent in English. *Excellent Communication can Apply. * BOTH FRESHERS AND EXPERIENCED CAN APPLY. *GRADUATES/UNDER GRADUATES /POSTGRADUATES CAN APPLY. *24/7 shifts and rotational week offs (5 days working a week). *ROI - JAM, Voice & Versant Round, Operations Round. *Two-way cab facility only in night shift within 15Kms only from office premises. *Candidate who is comfortable working from office can apply. *Need Immediate Joiners only. *No virtual Interview is available. *Out of station candidates are Strictly not eligible. Role: Voice / Blended Industry Type: BPO / Call Centre Employment Type: Full Time, Permanent Interview Rounds: 1. HR 2. Assessment (SHL) 3. Operations (SD) Interested Folks can call on the below mentioned contact number for Interview rounds and more details. HR Faiza Phone No: (+91 9182862492) Reference ID: HR Faiza (Should be mentioned on resume) Note: No Virtual interview & Immediate joiners only Documents to Carry: 1. Resume 2. Hard Copy of Aadhar Card Address for work location: ==> Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 (09th Floor Sutherland Office).
Hyderabad
INR 2.5 - 3.25 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Hiring for International Voice process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills *Candidate should be excellent in verbal communication skills *Should have good verbal communication skills *Looking for typing speed of 35WPM 90% Accuracy *Good to have customer handling skills *Should have good knowledge on customer support *Graduates & Undergraduates can also apply *Should be flexible to work from office and night shifts *Candidate should be in 15 kms of radius from work location NOTE: INTERVIEW LOCATION Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 For more details Contact HR MANVITHA - Mobile No: 7801031846 (12PM-6PM) Preferred candidate profile
Chennai
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30+ years. We are seeking a skilled and experienced Machine Learning Engineer specialized in Natural Language Processing (NLP) and Computer Vision to join our team. The ideal candidate should have a strong foundation in ML and AI principles, coupled with a proven track record of developing and deploying a minimum of 20+ models in these domains. Responsibilities: Develop and implement state-of-the-art machine learning algorithms and models for NLP and computer vision applications. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Conduct thorough data analysis, pre-processing, and feature engineering to extract meaningful insights from structured and unstructured data. Design and implement scalable and efficient machine learning pipelines for training, evaluation, and inference. Experiment with various deep learning architectures, hyperparameters, and optimization techniques to improve model performance. Stay updated with the latest advancements in ML and AI research and evaluate their potential applications in our domain. Work closely with software engineers to integrate ML models into production systems and ensure their robustness and scalability. Perform rigorous testing and validation of models to ensure their accuracy, reliability, and generalization capability. Continuously monitor and maintain deployed models, and implement necessary updates and enhancements as required. Document code, methodologies, and findings effectively, and contribute to internal knowledge sharing initiatives. Qualifications Bachelor's/Masters/Ph.D. degree in Computer Science, Engineering, Mathematics, or a related field. Strong theoretical understanding of machine learning algorithms, deep learning frameworks, and statistical modeling techniques. Proficiency in programming languages such as Python, along with experience in popular ML libraries such as TensorFlow, PyTorch, or scikit-learn. Hands-on experience in developing and deploying machine learning models for NLP and computer vision tasks, with a demonstrable portfolio of projects. Solid understanding of natural language processing techniques, including text classification, sentiment analysis, named entity recognition, etc. Familiarity with computer vision concepts such as image classification, object detection, image segmentation, etc., and experience with frameworks like OpenCV or TensorFlow. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus. Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team. Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across different functional areas.
Mumbai, Thane, Navi Mumbai
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Mega Walkin Drive at Sutherland for International Voice & Chat Process (E-commerce & Telecommunications)- Contact HR Priscilla: 7900113531 Program: One of the biggest e-commerce and telecommunication programs! Location: Airoli (Work from Office) Job Type : Full-time Working Hours: 5 days working with 2 rotational off. Applicant should be flexible to work in (24* 7 Rotational Shift including night shift) Program: One of the biggest e-commerce and telecommunication programs! Eligibility Criteria: HSC Freshers with excellent communication skills are welcome to apply. Candidates with 6 months of BPO experience are also eligible. Salary & Benefits: Maximum Salary: Up to 30,000 Performance Incentives: 2,750 Travel Allowance: 3,500 Additional Requirements: Immediate joiners are preferred. Walk-in Details: Join us at the Sutherland Mega Walk-in Drive and explore an exciting career opportunity with one of the largest e-commerce and telecommunications programs. Bring your updated resume and be ready for a successful career! Contact : HR Priscilla Number: 7900113531
Navi Mumbai
INR 2.5 - 2.75 Lacs P.A.
Work from Office
Full Time
We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Handle customer queries via inbound/outbound calls, emails, and chats for international clients. Resolve customer complaints and escalate complex issues when necessary. Maintain up-to-date knowledge of company services and client expectations Ensure timely and effective communication with customers. Achieve individual performance metrics such as call handling time, quality, and customer satisfaction. Requirements: Excellent verbal and written communication skills in English. Ability to multi-task and adapt in a fast-paced environment. Strong problem-solving skills and attention to detail. Comfortable working in rotational night shifts. Benefits- Competitive salary and incentives. Transport allowance or cab facilities. Growth and learning opportunities. Insurance and other perks. Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Please share your CV's at nikita.mirchandani@sutherlandglobal.com or call/whatsapp at 7089367699 Regards, Nikita Mirchandani Talent Acquisition Associate 7089367699
Chennai
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Hello All, Please read the below job Description and apply !!!!!! We are hiring for Record To Report- General ledger/ General Accounting- L3 Desired Candidate Profile: GOOD COMMUNICATION MUST 5+ years of experience in Record to Report (RTR) role with expertise in General Ledger Accounting/ General Accounting is must Should have good excel knowledge/ Accounting knowledge US Shifts only Cab provided based on shifts * ONLY IMMEDIATE JOINERS * DOJ :12th MAY- 16th May 2025 * Notice period candidates please apply only if notice is negotiable and can join in the coming week *Work from office only * Location: Sriram Gateway office parks- Perungalathur JD Below: L3: General Accounting / Fixed Assets / Bank Reconciliation / Reconciliation / Inter Company / Month end Reporting (5+ years EXP MUST) Resolve open queries and escalate if required to the customer with required details. Deliver complex and critical processes. Drive process improvements ideas along with analyst and Sr Analyst. Discuss the improvement ideas with the team lead and the transformation office after customer approval. Self motivated and adherence and completion to period close and post close activities, open item resolution Regards, Sangeetha R
Hyderabad
INR 2.5 - 3.25 Lacs P.A.
Work from Office
Full Time
Hiring for International Voice process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills *Candidate should be excellent in verbal communication skills *Should have good verbal communication skills *Looking for typing speed of 35WPM 90% Accuracy *Good to have customer handling skills *Should have good knowledge on customer support *Graduates & Undergraduates can also apply *Should be flexible to work from office and night shifts *Candidate should be in 15 kms of radius from work location NOTE: INTERVIEW LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 For more details Contact HR CHANDANA- Mobile No: 9121760690(12PM-6PM)
Hyderabad, Chennai
INR 14.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Key Responsibilities: Responsible for managing and monitoring Accounts Payable and Travel and expenses processes. Ensure invoice processing, approval, payment, and T&E policies are correctly adhered to and consistently followed across the business. Manage the Accounts Payable and T&E period-end close, ensuring all deadlines are met. Co-ordinate and execute scheduled payment run, ensuring invoices and reimbursements are paid on time. Review existing processes and identify opportunities for automation, robotics, and digitalization. Ensure strong co-operation with global P2P teams. Manage monthly / weekly meetings with key stakeholders to review challenges in current process and determine and implement the changes and communicate to stake holders. Ensure services level agreements (SLAs) and KPIs are met. Monitor timelines and the quality of teamsโ performance. Ensure process documents are maintained and kept up to date. Provide support for policy changes, accounting standards and guidelines. Handling internal and external audits. Understand the stakeholder requirements pertaining to reporting requirements, data gathering, provide analysis, problem resolution and support recommending options. Support business process stakeholders on vendor master data processes Other duties may include special projects and system implementation, reporting and analytics. Responsible for hiring, Training, and mentoring the team members towards their career development goals. Process to be handled: Managing invoice inflow Invoice processing Payments Invoice Exception handling Travel and Expenses Audit Quarterly/ Monthly reconciliations MIS reports
Hyderabad, Chennai
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Denial Coder in Radiology Quality Auditor: Auditor should have 4+ years of experience in Rad denial experience and IVR experience will be added advantage. Denial Radiology quality auditor: Life science graduate is mandatory Able to analyze the denial trend and come up with solutions. Need to provide education to the team and support the team wherever is required Need to work independently. Should have good verbal and written communication Should have knowledge in all the modalities and denial workflow In depth knowledge about the payer policy and denial concepts NCCI edits, MEU, medical necessity. Timings & Transport 1. Shift timings 8.30am 5.30Pm 2. FIVE DAYS WORKING (MONDAY - FRIDAY) 3. Need to be Comfortable with WFO-Work from office. Contact Details: HR - Aravind N - 7286960006
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