Role & responsibilities Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * BOTH FRESHERS AND EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible " Sutherland never requests payment or favors in exchange for job opportunities. Contact Person: Naveen HR (6366003486)

Hiring for International Voice Process !!! Roles and Responsibilities: Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills: Candidate should be excellent in verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews: - *HR/Screening Round *Assessment Round *Manger Round Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Ramya meela or HR Keerthi on top of your Resume before coming for walk-in Interview. NOTE: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com contact Details: HR Vaishnavi Kanchan - 9550098558 HR Associate- Talent Acquisition Vaishnavi Kanchan

Job Description Work Hours : 2:30pm IST to 11:30pm IST Required Skills : Proven expertise in Oracle Integration Cloud (OIC), including integration patterns, connectivity agents, and process automation. Solid understanding of ETL, data migration strategies, and cloud-based data integration. Experience with performance tuning and error handling in integration solutions. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a cross-functional team. Key Responsibilities : Understand the existing SSIS packages business logic, data flow, and dependencies. Work with business and technical stakeholders to gather requirements and confirm process understanding. Design, develop, and implement equivalent integrations in Oracle Integration Cloud, ensuring functional parity and performance. Optimize and modernize workflows during the migration, leveraging native OIC features. Perform unit and integration testing on OIC integrations to ensure quality and data accuracy. Document migration processes, mapping specifications, and technical implementation details. Support deployment of OIC integrations and assist with cutover planning and execution. Troubleshoot and resolve issues post migration. Provide knowledge transfer and training to internal teams on OIC best practices and migrated workflows.

Greetings From Sutherland!!! Hiring For Sutherland!!! Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Job Criteria: - Ability to navigate multiple systems/tools efficiently to provide basic troubleshooting workarounds to merchants. - Meticulous in following processes and documenting issues. - Ability to provide step-by-step guide to resolve any technical problems encountered by the merchants. - Strong analytical thinking to troubleshoot issues effectively and adapt solutions based on unique business needs. Basic Expectations: - Provides excellent customer service to merchants by phone/chat to educate them on how to use our devices. - Provides accurate resolution regarding problems with merchants billing. - Should be able to warm transfer the call with specific departments, when needed, to get the issue resolved. - Must be willing to go on overtime due to service level requirements. - Must be willing to adhere to the shift schedule that is provided to them Perks and benefits You'll develop your emotional intelligence. you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * Fresher /EXPERIENCED CAN Apply only with Excellent Communication. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only * Out of station candidates are Strictly not eligible " Sutherland never requests payment or favors in exchange for job opportunities". Contact Person: Hajera HR (7416270242)

Greetings from Sutherland!!! We are hiring candidates for International Voice Support (Sales and Retention) Job Criteria: 1) Immediate joiners required Should be available to join us immediately. 2) Excellent verbal communication skills 3) Fresher or Minimum 6 months of experience in an international voice process 4) Mandatory experience in sales, upselling, cross-selling, and international sales 5) Ability to handle real-time voice calls and chats with technical queries Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.6 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview 2) SD Panel Interview 3) Voice Assessment Contact: Keerthana Sr.Associate- Talent Acquisition SUTHERLAND M: +91 7708520388 E: Keerthana.s14@suth erla ndglobal.com

SUTHERLAND Hiring Immediate Joiners. WALK IN DATE: Jun 14, Sat WALK IN TIME: 12:00PM-2:00PM. LOCATION: DivyaSree TechRidge, Block P2, (North Wing) 7th Floor, Manikonda, HYderabad 500089, CONTACT PERSON: ARAVIND -7286960006 or AKSHAYA JM - 8072294017 MEGA RCM Hiring WALK-IN DRIVE Sutherland is seeking a skilled and experienced RCM Specialist to join our dynamic healthcare team. If you have a strong understanding of Physician Billing, CMS 1500, and Denial Management, this is the perfect opportunity to advance your career with a global leader in business process transformation. AR Calling - For Provider Minimum 12 Months work experience required CTC 3 LPA - 4.8 LPA Looking for Immediate joiners Physician billing, CMS 1500 End to end Denial Experience/ Modifiers/ CPT Codes Night shift/ Fixed week off Mandate WFO, no hybrid Transport radius should be 25KM Payment Posting - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Fixed Week off / Day Shift Mandate WFO, no hybrid Transport radius should be 25KM Credit balance - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Mandate WFO, no hybrid Fixed Week off / Day Shift Transport radius should be 25KM Charge entry - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Mandate WFO, no hybrid Fixed Week off / Day Shift Transport radius should be 25KM QA - NON-VOICE Minimum 12 months - 3 years of experience Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Fixed Week off / Day Shift Transport radius should be 25KM QA Voice - AR Follow-up Flexible NIGHT SHIFTS Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Minimum 2 years' work experience Transport radius should be 25KM QA Non-Voice - Billing (Charges & Rejection) Fixed Week off / Day Shift Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Minimum 2 years' work experience Transport radius should be 25KM Join Sutherland and be part of an innovative team driving excellence in healthcare revenue cycle management "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com"

SUTHERLAND Hiring Immediate Joiners. MEGA RCM Hiring WALK-IN DRIVE Position: International Voice Process (Full-Time, Permanent) Industry: HealthCare LOCATION: Survey No. 201, Ltd 99LH, 7th floor Lanco Hills Technology Park, Lanco Hills Private Rd, Sai Vaibhav Layout, Hyderabad, Telangana 50008. Job Responsibilities: We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively. Perks & Benefits: Enhance emotional intelligence and communication skills. Gain in-depth knowledge of products/services. Build transferable skills applicable across industries. Develop problem-solving abilities. Two-way cab facility available (night shifts, only within a 25km radius). Preferred Candidate Profile: Fluency in English is mandatory. Strong communication skills. Open to fresher candidates. Education: Graduates and Postgraduates can apply. Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week). Comfortable with on-site work (WFO). Immediate joiners preferred. Interview Process: HR Screening Round Assessment (Voice & Versant) Operations Round Documents to Carry: Updated Resume Hard Copy of Aadhaar Card/Any Govt recognized ID Proof "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com"

Company: Sutherland Global Services Job Title: Senior Claims/Insurance Executive Position Level: L2 Employment Type: Full-Time Work Model: Brick & Mortar (On-site) Process Type: Blended Process Package: 4.0 4.5 LPA (Based on Experience & Skills) Experience Required: Minimum 2 years of relevant experience in Insurance or Claims Processing Preference will be given to candidates with Motor Claims experience Key Responsibilities: Handle end-to-end claims processing and insurance operations within a blended process model Ensure accurate and timely resolution of insurance claims in line with company policies and procedures Liaise with internal teams, clients, and insurers to gather and verify required documentation Maintain a high level of accuracy and attention to detail in claim evaluation and documentation Provide prompt responses and resolutions to queries and escalations Ensure strict compliance with industry regulations and internal standards Mandatory Requirements: Excellent communication skills in English – both written and verbal Strong understanding of insurance terms, processes, and documentation Ability to work independently and collaboratively in a fast-paced environment Proficiency in MS Office tools and digital claim processing systems Interview Process: HR Round Assessment Managerial Round Preferred Candidate Profile: Detail-oriented and organized Strong analytical and problem-solving skills Customer-focused with a professional approach Prior experience in a corporate insurance/claims environment Job Location: Unit No. 202, 2nd Floor, Campus D, Centennial Business Park, Kundalahalli Main Road, EPIP Area, Bangalore, Karnataka, India – 560066 Walkin now to be a part of a dynamic and growing team!

SUTHERLAND Hiring Immediate Joiners. MEGA RCM Hiring WALK-IN DRIVE Sutherland is seeking a skilled and experienced RCM Specialist to join our dynamic healthcare team. If you have a strong understanding of Physician Billing, CMS 1500, and Denial Management, this is the perfect opportunity to advance your career with a global leader in business process transformation. AR Calling - For Provider Minimum 12 Months work experience required CTC 3 LPA - 4.8 LPA Looking for Immediate joiners Physician billing, CMS 1500 End to end Denial Experience/ Modifiers/ CPT Codes Night shift/ Fixed week off Mandate WFO, no hybrid Transport radius should be 25KM Payment Posting - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Fixed Week off / Day Shift Mandate WFO, no hybrid Transport radius should be 25KM Credit balance - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Mandate WFO, no hybrid Fixed Week off / Day Shift Transport radius should be 25KM Charge entry - Provider Minimum 12 months - 3 years of experience Looking for Immediate joiners CTC 3 LPA - 4.8 LPA Mandate WFO, no hybrid Fixed Week off / Day Shift Transport radius should be 25KM QA - NON-VOICE Minimum 12 months - 3 years of experience Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Fixed Week off / Day Shift Transport radius should be 25KM QA Voice - AR Follow-up Flexible NIGHT SHIFTS Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Minimum 2 years' work experience Transport radius should be 25KM QA Non-Voice - Billing (Charges & Rejection) Fixed Week off / Day Shift Looking for Immediate joiners Max 6LPA CTC and Max 30% hike Mandate WFO, no hybrid Prior experience on Modmed and Practice Teck should be an added advantage Minimum 2 years' work experience Transport radius should be 25KM Join Sutherland and be part of an innovative team driving excellence in healthcare revenue cycle management WALK IN DATE: Jun 14, Sat WALK IN TIME: 12:00PM-2:00PM. CONTACT PERSON: AKSHAYA JM CONTACT NUMBER: 8072294017 CONTACT PERSON: ARAVIND CONTACT NUMBER: 7286960006 LOCATION: Survey No. 201, Ltd 99LH, 7th floor Lanco Hills Technology Park, Lanco Hills Private Rd, Sai Vaibhav Layout, Hyderabad, Telangana 50008. "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com"

Company Description About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description We are seeking a skilled Full Stack Developer to join our Robility platform development team. You will be tasked with building and enhancing web applications that are critical to the functionality and user experience of our products. This role requires a commitment to collaborative problem solving, sophisticated design, and quality product delivery. Experience Required : 6-10 years Early Joiners Preferred Interested suitable candidates please be in touch with roopashree.ry@sutherlandglobal.com Technical Skills: .NET Frameworks: Proficient in developing applications using .NET Core and .NET Framework. Experienced with ASP.NET MVC to create robust and scalable web applications. Programming Languages: Strong programming skills in C# for backend development. Fluent in JavaScript for dynamic front-end interactions. Database Management: Skilled in designing and managing SQL databases. Capable of performing complex queries, optimizing performance, and ensuring data security. Frontend Development: Proficient in HTML5 and CSS3 for structuring and designing web pages. Experience with responsive design and cross-browser compatibility. Development Tools and Environments: Familiar with Visual Studio and VS Code for integrated development environments. Experience with version control using Git. Web Technologies: Skilled in client-side technologies including JavaScript, jQuery, and AJAX. Experience with web services like REST APIs. Testing and Debugging: Capable of performing unit testing and integration testing to ensure application reliability and functionality. Proficient in debugging tools and techniques for both frontend and backend. Soft Skills: Strong problem-solving abilities and analytical skills. Excellent communication and teamwork capabilities. Qualifications Preferred Skills: Knowledge of cloud platforms such as AWS or Azure. Experience with software development in a team setting using Agile methodologies. Understanding of AI technologies and their application in enterprise environments. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less

Technical Customer Service (TCS) representatives deliver timely, accurate, and professional technical support to all Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues and providing a positive customer experience. Technical Customer Service (CS) Associates are technically savvy problem solvers with a focus on customer account security and issue resolution. An ideal candidate would need to be an excellent listener, quick learner, and able to handle ambiguity. You would need the ability to communicate professionally, with maturity and self-confidence. This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need. Key job responsibilities: Providing prompt, efficient, detailed service by engaging directly with customers Patiently listen to, understand, and solve complex technical customer issues Investigating, documenting, and resolving issues Providing world class support to customers Navigating multiple system applications and researching applicable solutions with ease Developing detailed knowledge about products, services and features Providing advanced device troubleshooting solutions Being a voice and advocate for our customers when something doesnt feel right Working with cross-functional support teams to ensure a consistent and high-quality level of support Acting as an advocate for our customers by reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience This position may require that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our customers Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

We're Hiring: Chartered Accountant (General Accounting) USA Shift Join our dynamic team as a Chartered Accountant with 1-7 years of experience in General Accounting ! If you excel in financial accuracy, compliance, and process improvements, this role is for you. Key Responsibilities: Prepare and post monthly journals Execute month-end close activities within timelines Perform account reconciliations with precision Handle customer queries effectively Conduct quality checks to maintain accuracy Follow and maintain Standard Operating Procedures (SOPs) Ensure adherence to compliance & controls Track and maintain MEC/Activity Check Lists Work closely with the team & customers for smooth operations Drive process improvements in consultation with the OPEX team Coordinate with internal & external audit requirements Prepare internal & external reports Why Join Us? Work in a USA Shift , ensuring global exposure Be part of a collaborative and high-performing team Opportunity to implement and support financial process enhancements Location: [Chennai]- Perungalathur WORK FROM OFFICE ONLY US shifts (Rotational) NO Day OR UK Shifts Apply Now! Send your resume to sangeetha.r@sutherlandglobal.com

Company Description About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description Interested suitable candidates please contact roopashree.ry@sutherlandglobal.com Quick Joiners Preferred exp level 6-10 Yrs Interested suitable candidates please be in touch with roopashree.ry@sutherlandglobal.com Job Location: Chennai - Work at office. We are seeking a skilled Full Stack Developer to join our Sentinel AI platform development team. You will be tasked with building and enhancing web applications that are critical to the functionality and user experience of our products. This role requires a commitment to collaborative problem solving, sophisticated design, and quality product delivery. Technical Skills: .NET Frameworks: Proficient in developing applications using .NET Core and .NET Framework. Experienced with ASP.NET MVC to create robust and scalable web applications. Programming Languages: Strong programming skills in C# for backend development. Fluent in JavaScript for dynamic front-end interactions. Database Management: Experience in designing and managing SQL queries. Experience in working with SQL partition and sharding methodologies. Capable of debugging and developing complex queries, optimizing performance, and ensuring data security. Frontend Development: Proficient in HTML5 and CSS3 for structuring and designing web pages. Experience with responsive design and cross-browser compatibility. Development Tools and Environments: Familiar with Visual Studio and VS Code for integrated development environments. Experience with version control using Git. Web Technologies: Skilled in client-side technologies including JavaScript, jQuery, and AJAX. Experience in developing and debugging web services like REST APIs and SOAP Experience with GraphQL API technologies will be an advantage. Testing and Debugging: Capable of performing unit testing and integration testing to ensure application reliability and functionality. Proficient in debugging tools and techniques for both frontend and backend. Soft Skills: Strong problem-solving abilities and analytical skills. Excellent communication and teamwork capabilities. Qualifications Preferred Skills: Experience Required : 6-10 years Knowledge of cloud platforms such as AWS or Azure. Experience with software development in a team setting using Agile methodologies. Understanding of AI technologies and their application in enterprise environments. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description The duties and responsibilities of this position consists of, but are not limited to, the following: Collaborate with contract management Team members to review, and execute various contracts and agreements between our client and our carriers Ability to comprehend rates and surcharges from various ocean carriers with multiple trade lanes Inquire when carrier instructions or details are different from CMT teams’ guidance Ensure contracts meet legal, compliance, and regulatory requirements per internal processes and procedures Responsible for updating the AMD’s in the OBM while validating discrepancies with the Contract management teams Maintain base rates, surcharges and amendments in the OBM Maintain most up-to-date contracts in internal system Document carrier SOP’s Identify areas for improvement related to our client's contract processes and workflows Develop, maintain and manage processes related to contracts submission, documentation, review, and retention i.e. all forms, templates, terms Collect and maintain company contracts, approvals, signatures, and related documents Contribute to general team initiatives, including taking on special projects as necessary Other duties or responsibilities as assigned according to the team and/or country specific requirements Qualifications Any graduate Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less

Greetings from Sutherland!!! We are hiring candidates for a Technical Support role: Job Criteria: 1) Immediate joiners required, should be available to join us immediately. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Voice Process (Tech knowledge required) 4) Basic knowledge expected on how to troubleshoot devices, WiFi networks etc. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Tejas.RaviKumar@sutherlandglobal.com HR : - Tejas - 7812895508 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”.

Greetings from Sutherland!!! We are hiring candidates for International Technical Support Associate Job Criteria: 1) Immediate joiners required Should be available to join us in the month of July. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Keerthana.s14@sutherlandglobal.com HR : - Keerthana - 7708520388 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

As a Contract Management Coordinator, you will be the primary contact for regional contract management teams, ensuring the accuracy and validity of ocean contracts and rates. You will manage the documentation and maintenance of all CMT carrier processes, acting as the subject matter expert for contract-related issues. This position requires a highly organized professional with a passion for exceptional customer service and the ability to thrive in a dynamic environment. If you are detail-oriented, creative, and forward-thinking, we want to hear from you! DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Collaborate with contract management Team members to review, and execute various contracts and agreements between our client and our carriers Ability to comprehend rates and surcharges from various ocean carriers with multiple trade lanes Inquire when carrier instructions or details are different from CMT teams guidance Ensure contracts meet legal, compliance, and regulatory requirements per internal processes and procedures Responsible for updating the AMDs in the OBM while validating discrepancies with the Contract management teams Maintain base rates, surcharges and amendments in the OBM Maintain most up-to-date contracts in internal system Document carrier SOP’s Identify areas for improvement related to our client's contract processes and workflows Develop, maintain and manage processes related to contracts submission, documentation, review, and retention i.e. all forms, templates, terms Collect and maintain company contracts, approvals, signatures, and related documents Contribute to general team initiatives, including taking on special projects as necessary Other duties or responsibilities as assigned according to the team and/or country specific requirements QUALIFICATIONS Required : Any Graduation 6 months to 2 years of pricing and contract management experience in shipment or freight forwarding domain Preferred : Previous ocean modal or ocean pricing experience Demonstrated negotiation, collaboration, and influencing skills Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management Proficient in Microsoft Office Suite of products Ability to multitask, prioritize, and work efficiently while collaborating on multiple subjects Identify and escalate issues when needed Strong ability to build relationships, gain credibility, and partner with others Confidence operating independently in a fast-paced, rapidly changing environment Experience working in a professional, corporate setting, where strong communication skills are necessary Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization Values a diverse and inclusive work environment Work Location : Chennai Work Mode : Work From Office Shifts : Rotational Shifts For more info Call 7358282745 and Kindly Mention HR Muhammad on top of your resume while submitting. “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “ TAHelpdesk@Sutherlandglobal.com ”