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Mega Walk- in drive - Hiring For International Voice Process-Cust

0 - 3 years

2 - 3 Lacs

Mumbai

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Voice Process Us Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred candidate profile Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 18,000 28,000 per month (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs

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Sutherland
Sutherland
www.sutherlandglobal.com

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

494 Jobs

    Key People

  • Diane R. Schmitt

    CEO

  • Sanjay S. Kumar

    President

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