Posted:1 week ago|
Platform:
On-site
Full Time
We are looking for a Support Team Executive to handle customer and seller queries efficiently. The ideal candidate should have good communication skills, a problem-solving attitude, and basic computer knowledge.
Responsibilities:
Respond to customer calls, emails, and chats.
Resolve order-related issues (refunds, delays, etc.).
Coordinate with the operations and delivery teams.
Maintain accurate records of customer interactions.
Support sellers and delivery partners with app-related queries.
Provide timely follow-up and ensure customer satisfaction.
Requirements: Minimum qualification: 12th pass / Graduate preferred. Good communication skills in Hindi & English. Basic computer knowledge (Excel, Email, CRM tools). Experience in customer support or eCommerce preferred. Ability to work in a team environment.
Job Type: Full-time
Pay: ₹9,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
BringMart Ecommerce
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