Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
Amazon
>
Support Engineer, Global Solutions & Risk Compliance (GSRC)

Support Engineer, Global Solutions & Risk Compliance (GSRC)

Amazon

1 - 6 years

20 - 25 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Performance tuning Automation Linux Data modeling Windows Business intelligence Troubleshooting Technical support SQL Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
We are seeking a highly skilled Support Engineer to provide advanced technical support for our data analytics platforms, reporting systems, BI tools and applications. This role serves as an escalation point for challenging issues requiring deep technical expertise and problem-solving skills in data analysis and business intelligence solutions Key Responsibilities: Serve as the primary escalation point for complex data and technical issues Monitor and optimize BI platform performance Investigate and resolve sophisticated problems with data pipelines Collaborate with data engineering, analytics and development teams to identify and implement solutions for product issues Create and maintain detailed technical documentation and knowledge base articles Provide guidance on best practices for report development Participate in on-call rotations for critical data support needs Conduct root cause analysis for significant data incidents Develop and implement proactive measures to prevent recurring issues Contribute to the improvement of BI support processes and procedures Liaison between support data engineering, analytics and development teams to ensure effective communication Support data modeling and visualization standards Bachelors degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field 1+ years of experience in BI/technical support roles. Strong understanding of relevant technologies and systems Proven track record of resolving complex technical issues Experience with BI/DE ticketing systems and support processes Excellent problem-solving and analytical skills Strong verbal and written communication abilities Technical Skills: Database management and SQL Query optimization, Data modeling, Performance Tuning Data visualization tools expertise (e.g., Quicksight, PowerBI, Tableau, Looker etc.) ETL/ELT process and optimization knowledge Data pipeline design, Data warehouse concepts, Data quality management Advanced troubleshooting and debugging techniques Data security and governance best practices Data access controls, Compliance requirements, Data privacy standards Masters degree in a relevant technical field Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications) Knowledge of one or more programming languages Familiarity with cloud technologies (AWS, Azure, GCP) Experience with performance analysis and optimization Experience in a SaaS or enterprise software environment Data and API integrations Scripting and automation (e.g., PowerShell, Python, Bash) Networking protocols and configurations In-depth knowledge of operating systems (Windows, Linux, macOS)

More Jobs at Amazon

Amazon AWS - Delivery Consultant (Migrations)

Pune, Bengaluru

7 - 12 yrs

INR 20 - 35 Lacs

ML Data Associate

Chennai

Experience: Not specified

INR 2 - 4 Lacs

Amazon Customer Support Role - VCS-Work From Home - West Bengal

Kolkata

Experience: Not specified

INR 3 - 3 Lacs

Amazon Customer Support Role - VCS-Work From Home - Uttar Pradesh

Ghaziabad

Experience: Not specified

INR 3 - 4 Lacs

Salesforce Developer, DSP Tech, Last Mile

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Business Intelligence Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Amazon

Software Development

Seattle WA

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Support Engineer, Global Solutions & Risk Compliance (GSRC)