Supply Success Manager

2 - 4 years

0 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Zoop

Zoop Live is one of India's fastest-growing, venture-backed startups, transforming the way people shop online. We're building the country's biggest live commerce ecosystemwhere brands, retailers, and creators sell through high-energy livestreams that feel like a real bazaar, not a boring checkout page.

Bring the bazaar online, one livestream at a time.

We're creating the future of social shoppingfast, fun, interactive, and powered by millions of real people.

If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you'll want to be.

Role: Supply Success Manager

You'll own seller growth, retention, and long-term success. Your work directly drives platform revenue and supply strength.

What You'll Own:

Seller Success & Relationship Management

  • Build and maintain strong relationships with top sellers & live sellers
  • Monitor performance: revenue, frequency, engagement
  • Identify growth opportunities & scale seller earnings
  • Prevent churn with proactive interventions
  • Conduct regular check-ins and reviews

Growth & Ops

  • Help sellers improve catalogue, pricing, and inventory
  • Execute seller engagement & growth programs
  • Collaborate with marketing/content/product teams
  • Run growth experiments and apply learnings

Data & Reporting

  • Track seller KPIs and patterns
  • Deliver insights to improve retention and revenue
  • Maintain accurate dashboards and reports

What We're Looking ForMust-Haves

  • 2+ years

    in Sales, Account Management, Seller Success, or Growth
  • Strong communication in Hindi & English
  • Proven ability to hit targets
  • Comfortable with data and dashboards
  • Background in

    e-commerce, marketplaces, or consumer internet

  • Passion for sales, relationships, and growth

Nice-to-Haves

  • Experience with SMBs or online sellers
  • Familiarity with CRM & sales automation tools

Success Metrics

  • 70% seller retention after 90 days
  • Consistent improvement in seller revenue & show frequency
  • 100+ meaningful seller interactions monthly
  • Monthly insights & growth experiments shipped

What We Offer

  • Competitive salary
  • Equity:

    Stock options
  • Leadership mentorship & rapid growth
  • Startup perks, flexible PTO

Work Arrangement

In-office role at Chhatarpur, Delhi (5 days/week)

Working Hours: 10:00 AM 7:00 PM

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