Supply Field Executive

Company Description

Founded in November 2014, Urban Company is Asia’s largest technology marketplace for home services. The company provides services such as beauty and spa at home, cleaning, plumbing, carpentry, appliance repair, and painting through its mobile app and website. Operating in 50+ cities in India, the UAE, Singapore, and The Kingdom of Saudi Arabia, Urban Company has a partner network of over 42,000 hand-picked service professionals. This approach transforms them into organized and high-quality micro-entrepreneurs, ensuring the delivery of high-quality services at home.

Role Description

This is a full-time, on-site role for a Supply Field Executive based in Mumbai. The Supply Field Executive will be responsible for managing and supporting service professionals, ensuring quality control, coordinating schedules, and resolving service-related issues. This role requires daily interaction with both service professionals and customers to ensure smooth operations and high customer satisfaction.

Qualifications

• Strong interpersonal and communication skills
• Experience in managing and supporting service teams
• Ability to handle quality control and resolve issues effectively
• Excellent organizational and coordination skills
• Customer service orientation
• Flexibility and problem-solving ability
• Experience in the home services industry is a plus