Job
Description
About The Role
Skill required: Fulfill - Order Management
Designation: Supply Chain Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do Process tickets from tool for spare parts deliveries, ensuring timely communication of Estimated Time of Arrival (ETA) to final customers via the ticketing tool ETA Coordination:Work with logistics and expediting teams to collect accurate delivery timelines and relay updates to customers promptly. VOR (Vehicle Off Road) Management:Prioritize VOR cases, ensuring urgent handling of parts to minimize vehicle downtime, with regular updates on internal systems. Parts Allocation:Manage the allocation of spare parts from warehouses, coordinating with inventory teams to dispatch parts from optimal locations. Issue Resolution & Reporting:Address supply chain delays, maintain accurate records of delivery status, and provide timely updates to both customers and internal teamsLiaising with customers, suppliers, and distributors. Work closely with client and address risks/queries independently. Generate client required reports and agreed frequencies. Work closely with leads to understand their supply chain goals. To align business requirements with systems and process solutions that ensure overall objectives are met. Provide Root cause analysis, What if analysis in the domain of PO placements/On-Time delivery/Inventory Planning/Exception ManagementAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.
What are we looking for Written and verbal communicationAbility to establish strong client relationshipAbility to meet deadlinesNegotiation skillsAbility to perform under pressure In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Qualification
Any Graduation