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Supervisor

HDB Financial Services

3 - 8 years

3 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Collections Banking Collection Tele Collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills/Competencies Required PU/Graduation (Any Stream) 3-6 yrs of relevant experience. Good communication skills Knowledge of Ms Excel Orientation towards working with people Management skills in terms of maintaining people and work Good Leadership skills Knowledge of collections process, specifically domestic collections Passionate towards achieving targets JOB ROLE Key functions will be: On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with Bank FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Key Responsibilties On-the-job training. Performance Reporting Maintaining MIS

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HDB Financial Services

Financial Services

Mumbai

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Supervisor