Job
Description
As a Sales or Service Supervisor, your role will involve supervising and guiding the sales or service staff to meet their daily and monthly goals. You will be responsible for ensuring that the team has a strong product knowledge and engages with customers in an excellent manner. Your duties will include monitoring stock levels, product displays, and warranty/service processes. Additionally, you will handle escalated customer queries and ensure quick resolution, as well as coordinate with warehouse, logistics, and service partners. Tracking sales, returns, and preparing performance reports will also be part of your responsibilities. It is essential to maintain compliance with company policies, safety regulations, and store standards. Key Responsibilities: - Supervise and guide sales or service staff to meet daily and monthly goals. - Ensure strong product knowledge and excellent customer engagement. - Monitor stock levels, product displays, and warranty/service processes. - Handle escalated customer queries and ensure quick resolution. - Coordinate with warehouse, logistics, and service partners. - Track sales, returns, and prepare performance reports. - Maintain compliance with company policies, safety, and store standards. Qualifications Required: - Previous experience in a supervisory role in sales or service. - Strong communication and leadership skills. - Ability to multitask and work effectively in a fast-paced environment. - Knowledge of inventory management and customer service best practices. Please note that this is a full-time, permanent position with benefits including health insurance and Provident Fund. The work location is in person. As a Sales or Service Supervisor, your role will involve supervising and guiding the sales or service staff to meet their daily and monthly goals. You will be responsible for ensuring that the team has a strong product knowledge and engages with customers in an excellent manner. Your duties will include monitoring stock levels, product displays, and warranty/service processes. Additionally, you will handle escalated customer queries and ensure quick resolution, as well as coordinate with warehouse, logistics, and service partners. Tracking sales, returns, and preparing performance reports will also be part of your responsibilities. It is essential to maintain compliance with company policies, safety regulations, and store standards. Key Responsibilities: - Supervise and guide sales or service staff to meet daily and monthly goals. - Ensure strong product knowledge and excellent customer engagement. - Monitor stock levels, product displays, and warranty/service processes. - Handle escalated customer queries and ensure quick resolution. - Coordinate with warehouse, logistics, and service partners. - Track sales, returns, and prepare performance reports. - Maintain compliance with company policies, safety, and store standards. Qualifications Required: - Previous experience in a supervisory role in sales or service. - Strong communication and leadership skills. - Ability to multitask and work effectively in a fast-paced environment. - Knowledge of inventory management and customer service best practices. Please note that this is a full-time, permanent position with benefits including health insurance and Provident Fund. The work location is in person.
