Supervisor

Supervisor (AIIMS Patient Shelter Home)

1. Operational Supervision:

• Oversee daily operations of the shelter home including accommodation, cleanliness, hygiene, and safety.
• Ensure proper allocation of beds/rooms to patients and attendants as per guidelines.
• Maintain discipline and orderly conduct within the shelter premises.

1. Staff & Volunteer Management:

• Supervise housekeeping staff, caretakers, security personnel, and volunteers.
• Assign duties, monitor performance, and ensure adherence to duty schedules.
• Promote teamwork and a service-oriented work culture.

Patient & Attendant Support:

• Act as the first point of contact for patients and attendants staying in the shelter.
• Address grievances, concerns, and basic needs with empathy and sensitivity.
• Guide residents regarding shelter rules, timings, and facilities.

Coordination & Communication:

• Coordinate with AIIMS hospital administration, NGOs, donors, and community groups.
• Assist in organizing community service activities, awareness programs, and welfare initiatives.
• Ensure smooth communication between management, staff, and residents.

Record Keeping & Reporting:

• Maintain records related to occupancy, staff attendance, inventory, and incidents.
• Submit regular reports on shelter operations to the management.

Health, Safety & Compliance:

• Ensure compliance with safety, hygiene, and health standards.
• Handle emergencies calmly and report incidents promptly to authorities.
• Support implementation of policies related to patient welfare and shelter management.

Qualifications and Requirements

• Minimum

  Graduate

  (Preference for Social Work / Humanities / Management).
• Prior experience in

  hostel, shelter home, hospital support services, or community work

  preferred.
• Strong interpersonal and communication skills.
• High level of

  empathy, patience, and compassion

  .
• Ability to work under pressure and handle sensitive situations.
• Willingness to work flexible hours, including weekends or emergencies.
• Basic computer knowledge for record keeping.

Location: