Student Success Officer

The Student Success Officer plays a crucial role in supporting students throughout their academic journey in order to ensure their academic and personal success. You will be responsible for providing guidance, resources, and support to students, working closely with students, faculty, and administrative teams to enhance student engagement, retention, and overall satisfaction. Your key responsibilities will include serving as the primary point of contact for student support and success initiatives, monitoring student academic progress to identify at-risk students, offering personalized counseling and support to help students overcome challenges, organizing workshops, seminars, and orientation programs for student development, collaborating with faculty to address student performance and behavioral concerns, maintaining accurate records of student interactions and progress reports, promoting awareness of campus resources such as career services, counseling, and academic advising, and gathering feedback from students to suggest improvements that enhance the student experience. To be successful in this role, you should hold a Bachelor's or Master's degree in Education, Psychology, Social Work, or a related field, along with at least 3 years of experience in academic advising, student affairs, or support services. You should possess strong communication and interpersonal skills, adopt an empathetic and student-focused approach to managing sensitive situations, demonstrate proficiency in MS Office and student management systems (e.g., ERP or CRM tools), and have the ability to work collaboratively across departments. If you are passionate about supporting students and helping them succeed in their academic endeavors, this role offers a rewarding opportunity to make a positive impact on student outcomes and overall campus experience.,