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The Designer's Class
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Student Success Officer

Student Success Officer

The Designer's Class

3 years

4 - 5 Lacs

matunga mumbai maharashtra

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

english microsoft office bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Support Executive
Location: Matunga, Mumbai
Experience: 1–3 years
Qualification: Graduate (any discipline)
Salary Range: ₹40,000 – ₹45,000 per month
Gender Preference: Female

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chats in a professional manner.
Assist customers with inquiries, complaints, and service-related issues, ensuring timely resolution.
Maintain accurate records of customer interactions and transactions.
Provide product/service information and guidance to customers.
Coordinate with internal teams to resolve complex queries.
Ensure customer satisfaction and build strong client relationships.
Achieve daily/weekly performance targets set by management.

Key Skills & Requirements:

Strong communication skills (verbal & written) in English, Hindi, and regional languages preferred.
Good problem-solving abilities and patience in handling customer concerns.
Proficiency in MS Office and CRM tools.
Ability to multitask, prioritize, and manage time effectively.
Positive attitude, professional etiquette, and customer-oriented mindset.

Perks & Benefits:

Competitive salary (₹40k–₹45k).
Growth opportunities within the organization.
Supportive work environment.

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Application Question(s):

Require Only Female Candidate

Work Location: In person

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