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5 Job openings at Regent India
Project Coordinator

India

0 years

Not disclosed

On-site

Full Time

Job title PROJECT COORDINATOR School/Function Governance Location India Responsible to Academic Registrar Responsible for Institutional project monitoring and coordination Overall purpose Regent College London is looking for a highly organised and motivated Project Coordinator to support the successful delivery of cross-institutional projects. In this key role, you will facilitate collaboration, maintain project documentation, and help drive the effective execution of projects aligned with the College’s strategic goals. As a Project Coordinator, you will work closely with stakeholders across departments to ensure that projects and action plans are delivered efficiently and on schedule. You will support project planning, scheduling, and execution, enabling effective collaboration between teams. A key part of your role will involve capturing evidence and outcomes from various institutional projects. This includes building and overseeing clear project and action plans, tracking progress, and ensuring seamless communication and coordination across departments. To succeed in this role, you will need excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities. By maintaining accurate documentation, monitoring project timelines, and facilitating cross-departmental communication, you will contribute to enhancing our operational processes and supporting continuous improvement in project delivery. This is an exciting opportunity to grow your expertise in project planning and coordination within a supportive and forward-thinking environment. Key responsibilities: • Assist in the planning, scheduling, and coordination of projects across different departments. • Tracking action/project plan progress and report on milestones, risks, and issues. • Maintain detailed documentation, including project plans, reports, and meeting minutes. • Coordinate meetings, prepare agendas, and follow up on action items. • Monitor project budgets, expenses, and resource allocation. • Manage administrative tasks such as document control, procurement processes, and compliance tracking. • Identify and mitigate potential project risks by developing contingency plans under the advice of project leads. • Ensure adherence to project timelines and college policies. • Provide support in data collection, analysis, and reporting for project evaluations. Ensure robust planning, schedule status updates with owners and contributors, across different departments. • Assist in the development and implementation of project management best practices within the college. • Maintain oversight of institutional projects and action plans, acting as the primary point of contact for all project-related queries. Additional responsibilities: • Provide support for events, workshops, and training sessions related to project initiatives. Maintain and update project dashboards and reporting tools to provide real-time project insights. • Facilitate continuous improvement initiatives by gathering feedback from project stakeholders and suggesting process enhancements. Maintaining a comprehensive project plan that encompasses all workstreams, deadlines, risks and dependencies. Oversee the project governance process, including progress reporting to senior stakeholders. Act as the primary point of contact for the active projects, facilitating regular meetings and providing updates to all stakeholders. Coordinate the necessary updates to systems, documents, consultation and communication plans, procedures to successful embed the desired change, from updates to the student record system, timetabling, letter templates, to marketing material and website content. Document all processes, workflows, and decisions to support sustainability and clarity post implementation. Ensure a thorough handover process to the team(s) that are required to maintain into business as usual (BAU). Person Specification EXPERIENCE & TECHNICAL SKILLS • A relevant project management qualification (e.g. PRINCE2, Agile, or equivalent) – desirable but not essential if able to demonstrate core qualities detailed. • Skilled professional with experience in managing cross-functional change initiative, particularly in Higher Education (HE) or complex organisational settings. • Excellent project management skills, including the ability to create and manage detailed project plan, budgets, and risk logs. • Demonstrated success in delivering projects involving systems updates, process changes, and stakeholder communication. • A proven ability to manage competing priorities and deliver results within tight deadlines. • Strong knowledge and practice of business process management, finance operations, reporting procedures and best practice internal control processes. • Confident communicator to senior stakeholders. • Strong experience with systems, including the use of project management tools and Microsoft Office products. Maintain a good level of appropriate knowledge in change /project management and best practice. Resilient and able to handle pressure in a fast-paced environment. Strong problem-solving skills with the ability to think creatively and strategically. Exceptional candidates who do not meet the exact qualification criteria may be considered for the role, provided they have the necessary skills and experience. Show more Show less

Student Casework Officer

India

0 years

Not disclosed

On-site

Full Time

Job title: S tudent Casework Officer Directorate: Quality & Governance Location: India Reports to: Director of Quality and Governance Overall purpose The Student Casework Officers collaborate to ensure that all student casework is managed promptly and fairly, in accordance with the processes of Regent College London and its partners. This includes handling academic appeals, student complaints, disciplinary matters, and other related issues. General duties and responsibilities To have oversight of student casework, enhancing the student experience through rapid resolution. End-to-end management of a set portfolio of student cases, including, but not limited to, collecting evidence, preparing case files, completing relevant paperwork and coordinating communication between parties, ensuring that all necessary information is available to panels, committees or hearings as appropriate for the fair and efficient consideration of cases. Monitor progress of individual cases, ensuring that published institutional timescales are met and that students are kept up to date with progress with their cases. Provide authoritative regulatory advice on the operation of the College’s student casework processes. Provide secretarial support as required, including organising, taking minutes and writing follow-up reports at student hearings and panel meetings, and issuing completion of procedures letters on case conclusion as required. Support with monitoring issues and trends for the purpose of updating and informing senior management and decision makers on casework within the College’s regulations and procedures. Work with the Director of Quality and Governance and other team members on the production of institutional reports on student casework, identifying issues, trends and patterns to inform learning from cases and making recommendations for developments and improvement for follow-up action. Support the preparation of College representations to the Office of the Independent Adjudicator, meeting appropriate deadlines and undertaking follow-up action as required, including, but not limited to processing settlement agreement letters, validating financial information and following up any outstanding queries. Work closely with colleagues in other parts of the College to ensure a joined-up student journey. Support effective information sharing within the team, ensuring records are kept up to date and case files are accessible to other team members to maintain the smooth delivery of the Student Casework service. In consultation with the Director of Quality and Governance, to ensure that learning from student cases is passed to appropriate areas of the College and that follow-up action is taken. Assist with the development and delivery of staff training on casework procedures and best practices. Contribute to projects relating to Student Casework or other areas of the student journey where required. Identify opportunities for process improvement and contribute to the development of enhanced casework procedures. Person Specification EXPERIENCE & PERSONAL QUALITIES Essential: Experience of coordinating casework. Proven ability to write professional, clear and concise correspondence and reports. Experience of working in accordance with regulations, policies and procedures, and the implications of non-compliance. Desirable: Previous experience of working in a casework coordination role in higher education. TECHNICAL KNOWLEDGE & SKILLS Essential: Ability to communicate complex information clearly, both orally and in writing with excellent interpersonal skills. Methodical with excellent attention to detail. Ability to be patient and calm in difficult situations. Evidence of good analytical and investigative skills. Proficiency in Microsoft Office. Ability to work under pressure and to tight deadlines. EDUCATION & PROFESSIONAL QUALIFICATIONS Desirable: Educated to degree level or equivalent. Show more Show less

Student Success Officer

India

0 years

Not disclosed

Remote

Full Time

Job title: STUDENT SUCCESS OFFICER Location: Remote Responsible to: Team Leader Overall purpose Working in partnership with Academic Support Officers, Student Finance Officers and other colleagues, Student Success Officers are responsible for providing day-to-day advice and support about all aspects of students’ learning experiences to approximately 250 students in a HUB. Specific duties and responsibilities To contact students a fortnight before all assessment deadlines to remind them about those deadlines, and to track submissions rates daily until the submission and late submission deadlines pass. To monitor students’ attendance at timetabled teaching sessions and contact students who do not attend. To familiarise themselves with the College’s student-facing policies– including about complaints and appeals, mitigating circumstances, academic misconduct, and assessment – to make sure the advice and support they give to students is consistent with these policies. To receive and resolve queries from students within48 hours, providing advice and guidance according to the College’s approved policies. To liaise with other colleagues as necessary to determine the appropriate advice and support for students, including: Academic Support Officers(ASO), for all academic related issues. Student Finance Officers(SFO), for all queries related to Student Finance England Loans, payment schedules, grants, fees, bursaries, hardship funds. Head of Student Success, for student suspensions and withdrawals, concerns about the role of the SSOs, observations regarding HUB-wide behaviours or issues, or any other particularly complex, contentious, or urgent issues. Registry team, for Unit -E data related issues, marks, grades, finishing times, cohort information, etc. Attendance team, to ensure students are assisted on time with accurate information & guidance, and to respond to ongoing attendance issues. To identify and refer students in need of specialist support to the relevant support service, including Student Wellbeing and academic skills support. To use the CRM to record all issues raised by students and track response times. To answer incoming calls within 3 rings through 3CX. The 3CX app must be logged in during working hours. To answer internal and external emails punctually, if required by return. To treat every student’s query with the utmost courtesy and urgency (and sensitivity, where appropriate), providing first-class service until the query is resolved. To communicate with students in a professional and formal manner. To invigilate Click English Tests according to the assigned schedule as requested. To attend: Weekly HUB management meetings, using the HUB report to track the progress of individual students, identifying where interventions need to be made. Daily Submissions follow up meetings, to monitor submission of students’ assessments. Daily meetings of all SSOs, to raise and discuss issues of mutual interest and/or issues impacting more than one HUB. Shifts: To work as per the shifted Rota 9am to 6pm & 10 am to 7pm as per UK timings. To work on Saturdays as per the team Rota. To work on all UK operating days. Key Performance Indicators Student satisfaction Rating. Call rate performance. Punctuality, discipline, and work ethics(working relationship) Quality of the work process. HUB management. The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the SSO from time to time; and the scope of the job may change as necessitated by business demands. Show more Show less

Time Table Officer

India

0 years

Not disclosed

On-site

Full Time

Job title TIMETABLING OFFICER School/Function Academic Operations Location India JOB DESCRIPTION Overall purpose: Reporting to the Head of Academic Operations, you will be responsible for day-to-day operational management and coordination of institutional timetabling for teaching and exams. You will ensure that the student-centred timetable is accurate and delivered on time. You will work closely with staff responsible for maintaining the accuracy of taught programmes. Additionally, you will work with other teams within the College to ensure that a quality service is provided. The post holder will support other staff within Academic Services to enable both knowledge and relationships to be developed; will be expected to work closely with the team to ensure consistency; develop knowledge and expertise in timetabling processes. The role requires excellent organisational, planning, and problem-solving skills, plus good speaking and listening skills. An ability to interpret data correctly is essential. You will be communicating with staff in a variety of roles across the University. Experience of any timetabling system is essential. The Timetable Officer will: • Construct, maintain and publish the University’s teaching timetable using specialist timetabling software. • Ensure that classes delivered on campuses are taught in appropriate spaces and that utilisation of teaching space is optimised. • Work closely with the Head of Academic Operations on the requirements for module delivery schedules • Ensure that all timetable changes are communicated and all room booking requests are accurately recorded where required • Ensure the compatibility and integration of data in the specialist timetabling software with other University systems and tools (such as Ms Excel) • Work with other staff on space utilisation issues (e.g. scheduling of examinations and induction/registration events) • Undertake rigorous data integrity checks on data held within the timetable system in order to ensure that it is accurate. • Maintain appropriate documentation of processes and procedures in the form of guidance and handbooks. • Undertake any other duties determined by your line manager Person Specification: • Education: Bachelor's degree in a relevant field or equivalent experience. • Experience: Proven experience in timetabling, scheduling, or a related administrative role within an educational setting. · Excellent organisational and time management skills. · Strong analytical and problem-solving abilities. · Proficient in the use of timetabling software (e.g., CELCAT) and Microsoft Office Suite. · Effective communication and interpersonal skills. · Ability to work collaboratively with a diverse range of stakeholders. · Education: Advanced degree or professional certification in a relevant field. · Experience: Experience using CELCAT or similar timetabling software Show more Show less

Human Resources Recruitment Assistant

India

1 years

None Not disclosed

Remote

Contractual

Job title: HR & Recruitment Assistant School/Function: HR Location: India - Remote working Responsible to: Group Global Head of People Contract Term: 6-months with a potential to go perm after 1 year. Overall purpose We are seeking a proactive and detail-oriented HR & Recruitment Assistant with excellent spoken and written English, strong candidate engagement skills, and proven experience in CV screening. This is an excellent opportunity for someone looking to develop their career in HR, with a strong focus on recruitment and talent acquisition. While experience in the education sector is preferred, we welcome applications from other industries. Key Responsibilities Talent Acquisition & Recruitment (Primary Focus) Own and drive the CV screening, and shortlisting process for a wide range of roles. Liaise with hiring managers to understand staffing needs and candidate profiles. Engage confidently with candidates via phone, email, and in-person to ensure a positive recruitment experience. Coordinate and schedule interviews, provide feedback, and manage candidate communications throughout the recruitment lifecycle. Draft and issue offer letters, contracts, and onboarding documents. Draft and post engaging job adverts across relevant platforms to attract high-quality applicants. People Analytics Support the HR team in collecting, analysing, and presenting key recruitment and workforce metrics. Use data to identify recruitment trends and support process improvement. HR Systems Maintain and update HR systems with accurate employee and recruitment data. Support testing and feedback on system updates and improvements. Project Work Contribute to HR and recruitment projects, including employer branding, talent pipeline development, and onboarding improvements. Plan workloads effectively and provide regular updates to HR leadership and stakeholders. What We’re Looking For Skills & Experience Excellent verbal and written communication skills – a must-have for candidate engagement and professional interaction across teams. Demonstrated experience in CV screening, recruitment coordination, and candidate management. Previous experience in an HR or recruitment-focused role, ideally within the education sector or a similarly fast-paced environment. Strong interpersonal skills and ability to build relationships with internal and external stakeholders. Education & IT Proficiency High school diploma required; a degree in HR or a related field is desirable. Confident in Microsoft Office (Word, Excel, Outlook); experience with HR software/systems is a plus. Comfortable with data entry and generating basic reports. Show more Show less

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