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Smarttalk Netcom Pvt. Ltd
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Student Counsellor

Student Counsellor

Smarttalk Netcom Pvt. Ltd

1 - 3 years

1 - 4 Lacs

Mohali

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

marketing crm excel schedule support service communication planning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Counsellor
Location: Mohali, Punjab

Key Responsibilities:

Handle walk-in and telephonic enquiries professionally and effectively.
Counsel students and parents about courses offered (Spoken English, IELTS, Digital Marketing, etc.).
Identify students' needs and recommend appropriate programs.
Follow up regularly with leads through calls, messages, and emails to ensure conversions.
Maintain and update enquiry records in CRM or Excel sheets.
Schedule and coordinate demo sessions and admissions processes.
Support the admissions team to achieve monthly targets.
Build and maintain good relationships with students and parents.
Coordinate with trainers and operations team for smooth execution of batches.

Key Requirements:

Graduate in any discipline (Education/Marketing background preferred).
1-3 years of experience in counselling, sales, or customer service (Freshers with good communication can also apply).
Excellent communication and convincing skills (English & Hindi both).
Confident, presentable, and target-oriented.
Basic computer knowledge (MS Excel, Google Sheets, CRM tools).

Job Type: Full-time

Pay: ₹10,708.45 - ₹33,864.06 per month

Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Willingness to adapt and learn new things ?

Education:

Bachelor's (Required)

Location:

Mohali, Punjab (Required)

Work Location: In person

Application Deadline: 14/07/2025
Expected Start Date: 14/07/2025

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