Strategic Interactive Presales Manager

About the Role

Strategic Presales Manager

The Presales Manager within the Interactive Practice leads presales activities, collaborates with sales and delivery teams, and crafts compelling digital solutions for clients. The role bridges client engagement, solution design, and bid management for digital/interactive services (such as social care and engagement, performance marketing, web platforms, mobile apps, digital marketing, commerce, and customer experience transformation).

A strong focus of this role will be on analyzing how our social care and digital marketing teams drive brand interactions and using those insights to fuel content and GTM narratives.

This role is ideal for someone who enjoys wearing multiple hatsstrategy consultant, marketing planner, data interpreter, and pitch architect.

Key Responsibilities

• Collaborate closely with the Strategy Head to develop high-quality GTM decks, strategic recommendations, and pitch presentations.
• Collaborate with the sales team to understand client needs and shape solutions for digital/interactive projects.
• Lead the creation and presentation of proposals, RFP responses, and solution documents for digital transformation and experience-centric deals.
• Coordinate the discovery, estimation, and solutioning activities for Interactive Practice offerings (e.g., social strategy, journey mapping, content, design, web/mobile development, digital marketing).
• Work closely with delivery, consulting, and technical leads to ensure feasibility and alignment of solutions with client goals and delivery capabilities.
• Track and report on presales pipeline and conversion rates; proactively identify opportunities to improve win rates.
• Maintain up-to-date knowledge of industry trends in digital experience and interactive technologies.
• Mentor and coach junior presales and solution consultants within the practice.
• Conduct primary and secondary research to inform strategic decisionsacross industry trends, consumer behavior, and competitive landscapes.
• Liaise with internal digital marketing, social care, and delivery teams to extract insights from ongoing client engagements.
• Translate client success stories and social engagement outcomes into compelling case studies, proof-of-performance decks, and strategic narratives for reuse in business development.
• Maintain a structured knowledge base of decks, frameworks, and benchmarks that can be reused and adapted.

Required Skills & Competencies

• Strategic thinker with strong storytelling skills.
• Proficient in PowerPoint and creating CXO-level presentations.
• Deep understanding of digital marketing including inbound, performance, SEO, social media, and social engagement metrics.
• Strong analytical mindset; able to interpret data from tools like Sprinklr, SEMrush, Google Analytics, etc.
• Excellent research and writing skills, with a flair for converting insights into structured narratives.
• Strong commercial acumen; able to translate technical and creative solutions into business value.
• Ability to manage complex bids, multi-disciplinary teams, and deadlines under pressure.
• Comfortable working across time zones and with international teams.
• Self-motivated, curious, and detail-oriented with a high sense of ownership.

Qualifications

• Bachelors degree in marketing, communications, business, or related field.
• MBA or equivalent preferred.
• 7+ years of experience in presales, solution consulting, or delivery roles within the digital/interactive domain.
• Prior experience in a digital agency, GSI, consulting firm, SaaS/Martech company, or strategy role in a large enterprise is a plus.

Why Join Us

At HGS Interactive, you will work with some of the brightest minds across digital, strategy, and operationshelping transform global brands through smart marketing and human-first innovation. Youll get direct mentorship, real-world exposure to marquee brands, and a chance to shape strategy at the frontlines.