284 Sprinklr Jobs

Job Title: ORM & Comment Marketing Executive Job Overview: The ORM & Comment Marketing Executive is responsible for managing the brand's online reputation, engaging with customers across social media platforms, and driving meaningful conversations through proactive comment marketing. This role ensures timely responses, improved sentiment, stronger community engagement, and seamless coordination with internal teams for effective customer issue resolution. Key Responsibilities: 1. Customer Interaction & Response Management Monitor and respond to customer comments, DMs, and queries across Instagram, Facebook, and YouTube. Ensure all interactions reflect the brand's tone, empathy, and problem-so...

Job Title :Genesys_Level 6_Senior Manager_(Entity -S&C GN) Management Level :Level 6 Senior Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Experience :8+ years Educational Qualification :MBA from a tier 1 institute Job Summary :J...

Job Title - GN - SONG - Service - Google Gen AI - Senior Manager Management Level 06 / Senior Manager Location Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills Google Generative AI Studio Good to have skills NA Experience Minimum 1 3+ year s of experience is required Educational Qualification MBA/PGDM from tier 1 or 2 Job Summary You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance . Areas of Work Service Google Gen AI , Solution and Platform Design Roles & Responsibilities As part of these, you will drive the following Ability to provide CX solution with Google CCAI sui...

Key Responsibilities: Manage and coordinate digital marketing campaigns across social and digital ad platforms. Hands-on experience with Sprinklr (Hootsuite, Sprout Social), LinkedIn Campaign Manager, Meta Ads Manager (TikTok, Pinterest, X), Google/YouTube/Performance Max Ads (DV360). Bonus: Experience with Reddit Ads Manager, Workfront (Asana, Jira), Spotify Ad Studio, Uber Ads, Waze Ads, and DOOH vendor platforms (Vistar, Pattison, Broadsign). Apply essential digital marketing principles to campaign planning, execution, and optimization. Leverage AI-powered marketing tools for campaign optimization, data analysis, and workflow automation. Monitor and calibrate campaigns for optimal perform...

Role Overview: As a Social Media Consultant, you will be responsible for independently managing social media analytics and listening reporting for our clients. This role requires a keen eye for detail, a solid understanding of social media platforms and trends, and hands-on experience working with social media analytics tools. Key Responsibilities: - Independently handle end-to-end social media analytics and listening reports. - Extract insights using platforms such as Sprinklr, Talkwalker, Meltwater, or similar. - Conduct primary and secondary research to enrich data stories and contextual analysis. - Translate complex data into visually compelling, client-ready reports and presentations. -...

Role Overview: You will be joining the Marketing & Content Analytics team at Citi, where your primary responsibility will be to design and evaluate the impact of marketing efforts across various channels and lines of business (LOBs). Your role will involve driving the efficient utilization of the limited marketing budget to achieve the best return on investment (ROI). The team focuses on implementing data-driven strategies to engage Citi clients across different channels. You will be involved in areas such as Marketing Analytics, Event ROI Analytics, Social & Web Analytics, Business critical Dashboards, Opportunity sizing, Process Efficacy, and Business Intelligence Tools. Key Responsibiliti...

Greetings from iOPEX Technologies... We are hiring for Senior Data Operations. Create provocative and actionable insights that help sell in the advertising platform. Daily responsibilities will span across insights - including platform data analysis, 1st and 3rd party insights storytelling, and leveraging primary research. Owns and manages the translation of 1P and 3P data, coordinating with analysts to create a compelling story Strong analytical skills to understand complicated data, but the creativity to apply that data in new and innovative ways. Data visualization expertise is a must. Translation of data and cohesive narrative into actionable insights that will feed into brand recommenda...

We are seeking a highly skilled Sprinklr Expert to join our Maintenance and Sustain Team, responsible for ensuring the stability, optimization, and continuous improvement of our Sprinklr platform. This role focuses on maintaining existing configurations, troubleshooting issues, and supporting business teams to maximize platform efficiency and user experience. Key Responsibilities Platform Maintenance & Support Monitor Sprinklr platform health and performance. Troubleshoot and resolve technical issues, ensuring minimal downtime. Apply patches, updates, and configuration changes as needed. Configuration & Optimization Maintain and optimize workflows, dashboards, and reporting within Sprinklr. ...

Overview A Social Media Content analyst is the “maker” that bring stories to life for FleishmanHillard clients. You are willing to get your hands dirty and create the content as well as assess Social Content data. Responsibilities Qualifications : Candidates should have at least 6 years of integrated marketing and/or digital communications experience at a creative or social agency, including 4-5 years of hands-on social media program execution. Functional Responsibilities: Create, manage and execute day-to-day social and digital deliverables, including Development and tactical execution of digital paid media programs for clients (e.g., social, online display, SEM) Maintain social media edito...

Role Overview: Location Bangalore We are seeking an experienced Sprinklr Implementation Architect/Specialist to lead the platforms operational management and continuous enhancements. This role will involve building and mentoring a dedicated team to ensure optimal utilization of Sprinklr for customer engagement and experience. Key Responsibilities: Assessment & Takeover: Review current Sprinklr implementation, identify gaps, and establish best practices for stabilization and optimization. Platform Ownership: Serve as the primary owner for Sprinklr architecture, configuration, and governance. Enhancements & Roadmap: Define and implement a roadmap for feature enhancements, integrations, and aut...

Summary Position Summary Assistant Manager/ Deputy Manager , Social Media Administrator If you're a marketer, creative communicator, storyteller, or strategist, our unique blend of talented pros needs one more ingredient: you. Deloitte's full-service Brand Marketing & Communications (BM&C) organization seeks collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. At Deloitte, we combine world-class creativity and business knowledge, insightful strategic thinking, and Deloitte's powerful brand equity to create undeniable impact. If you find opportunities where others don't, thrive in a supportive and diverse team environment,...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Sprinklr Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Implementation Lead Consultant to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digit...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Skill required: Delivery - Sprinklr Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market an...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel solutions, chat, email, SMS, bot interactions and validating complex call flows and backend i...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel solutions, chat, email, SMS, bot interactions and validating complex call flows and backend i...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Sprinklr Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Architect to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digital engagement soluti...

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About The Role The Strategy & Consulting Global Network S ONG Practice | Genesys Job Title - Genesys_ Level 9 -Consultant _ Entity (S&C GN ) Management LevelLevel 9-Consultant LocationGurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad Must have skillsGenesys Cloud, Contact Center Analyst/Consultant, Functional CC aaS Consultant, Technical CC aaS Consultant, Industry Consultant , CCaaS Team Lead, CCaaS Design Lead Good to have skillsGenesys PureConnect , Genesys Engage, Consulting experience across any of the CCaaS /Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow , Adobe, Microsoft Azure, Google Cloud etc.) Experience:" 5 -8y...

About The Role Job Title Genesys_Level 7_Manager _( Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad Must have skills Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills Genesys PureConnect , Genesys Engage, Consulting experience across any of the CCaaS /Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow , Adobe, Microsoft Azure, Google Cloud etc.) Experience :8+ years Educational Qualification :MBA from a tier 1 institute Job Summar...