STP Cross Process Manager

Role Overview: You will be responsible for managing operational delivery across STP activities, monitoring service levels, and driving continuous improvement initiatives. Your role will involve leading efforts to resolve escalations, support audit and compliance requirements, and collaborate with cross-functional teams to enhance process standardization and automation. This position is crucial for advancing the OneReckitt GBS ambition by ensuring high-quality service delivery, fostering collaboration, and driving innovation across the STP landscape. Key Responsibilities: - Collaborate with Procurement, Finance, and delivery partners to maintain process integrity and compliance - Drive GR/IR reconciliation efforts and support vendor statement matching to ensure data accuracy - Identify and escalate data quality issues, contributing to remediation and control enhancement - Champion process standardization and automation initiatives to improve touchless processing - Support audit readiness and compliance reporting in alignment with global STP policies - Mentor and guide operational teams, fostering a culture of continuous improvement and service excellence Qualifications Required: - Demonstrated ability to lead delivery teams, manage escalations, and drive performance across global operations - Proven experience in identifying data quality issues and implementing process improvements to enhance accuracy and compliance - Proficiency in leveraging digital tools and automation to streamline workflows and reduce manual interventions - Strong stakeholder management and communication skills, with the ability to collaborate effectively across Procurement, Finance, and delivery partners - Solid knowledge of audit requirements, internal control frameworks, and compliance standards - Experience mentoring and developing teams, fostering a culture of continuous improvement and service excellence - Analytical mindset with attention to detail and a commitment to delivering high-quality, timely outcomes Additional Company Details: Reckitt is a global team united by the purpose of protecting, healing, and nurturing in the pursuit of a cleaner, healthier world. The company's Global Business Services (GBS) serves as a dynamic engine driving efficiency, standardization, and innovation across global operations. OneReckitt GBS is a fast-paced and purposeful team that seeks to optimize processes, leverage technology, and deliver exceptional value to achieve Reckitt's mission.,