Relationship Development: Cultivate and maintain long-term relationships with architects, interior designers, and design firms. Product Promotion: Present and demonstrate furniture collections and customization options to A&D professionals through showroom visits, lunch-and-learns, events, and digital presentations. Specification Sales: Drive specification of the brand’s furniture into architectural and design projects across commercial, residential, and hospitality sectors. Market Intelligence: Monitor design trends and competitor activity within the A&D community. Provide feedback to product development and marketing teams. Event Coordination: Organize and participate in industry events, trade shows, and networking functions to promote the brand. Project Tracking: Follow up on project pipelines to ensure that specified products are ordered and delivered on time. Collaboration: Work closely with sales, marketing, and product teams to align goals and messaging with market demand. Reporting: Maintain a CRM system with up-to-date client records, project information, and activity tracking. Provide regular reports on outreach and progress. Show more Show less
Develop and manage long-term relationships with architects, designers, and consultants. Promote the company’s product range to architecture and design firms to ensure inclusion in project specifications. Regularly visit architects and design professionals to understand their project requirements and offer tailored solutions. Conduct product presentations, workshops, and training sessions for architects and designers. Monitor industry trends, competitor activities, and project pipelines to identify new business opportunities. Coordinate with internal sales and technical teams to follow up on leads generated from architects. Maintain a database of key architectural and design contacts and project information. Attend industry events, exhibitions, and networking meets to represent the brand. Ensure CRM and reporting systems are updated with all interactions and progress. Show more Show less
Sales Strategy & Execution Develop and implement strategic sales plans to achieve company sales targets and expand customer base. Analyze market trends, customer needs, and competitor activity to identify new business opportunities. Set monthly, quarterly, and annual sales targets for team and ensure achievement. Team Management Recruit, train, and manage a team of sales executives and showroom staff. Monitor performance, provide coaching, and conduct regular evaluations and motivation initiatives. Conduct regular sales meetings and report team performance to management. Client Management & Business Development Build and maintain strong relationships with architects, interior designers, contractors, retail clients, and corporate buyers. Manage key accounts and ensure repeat business and customer loyalty. Handle high-value negotiations and close large-scale deals. Product & Market Knowledge Maintain in-depth knowledge of furniture materials, design trends, ergonomics, and production techniques. Provide product recommendations and technical specifications to clients as needed. Showroom & Dealer Channel Oversight Oversee showroom operations, visual merchandising, and customer service quality. Develop and manage dealer/distributor networks in designated territories. Sales Operations & Reporting Use CRM software to track leads, pipeline, and customer interactions. Prepare and present sales forecasts, performance reports, and action plans to management. Coordinate with marketing team for promotional campaigns, exhibitions, and trade shows.
Sales Strategy & Execution Develop and implement sales strategies to achieve and exceed revenue targets. Analyze market trends and competitors to identify new opportunities. Plan and execute seasonal and promotional campaigns in alignment with marketing and merchandising teams. Ensure pricing, discounting, and upselling techniques align with brand and profit goals. Team Management Lead, train, and mentor a team of store managers, sales executives, and showroom staff. Conduct regular performance reviews, set KPIs, and implement performance improvement plans when needed. Foster a positive team culture focused on customer satisfaction and sales excellence. Store Operations Monitor store-level operations to ensure consistent customer experience and adherence to company policies. Review daily, weekly, and monthly sales reports and take corrective actions as needed. Ensure visual merchandising standards are met and refreshed periodically. Customer Experience & Relationship Management Handle high-profile client queries and escalate customer complaints effectively. Train teams on customer interaction, product knowledge, and complaint resolution. Build and maintain long-term relationships with key clients and corporate buyers. Inventory & Merchandising Coordination Coordinate with inventory and procurement teams to ensure optimal stock levels. Monitor fast and slow-moving products and provide inputs for merchandising decisions. Reporting & Compliance Provide weekly and monthly sales reports to the senior leadership team. Ensure compliance with all retail, labor, and safety regulations.
1. Visual Merchandising Strategy & Execution Develop and implement visual merchandising concepts and guidelines tailored to furniture retail. Create floor plans and 3D visual layouts for new store openings, product launches, and seasonal themes. Ensure consistent brand presentation across all stores. 2. Showroom Layout & Product Display Optimize showroom layout based on product categories, space planning, and customer flow. Coordinate the selection and placement of furniture, accessories, and lighting to create impactful displays. Continuously update and refresh store displays to reflect new arrivals, promotions, and trends. 3. Team Coordination Lead and train showroom staff or visual merchandisers on display standards and execution techniques. Conduct regular store visits to audit visual standards and provide feedback to the team. 4. Collaboration Work closely with the buying, sales, and marketing teams to align visual displays with product availability and marketing campaigns. Coordinate with warehouse and logistics teams for display setup and breakdown. 5. Data & Performance Monitor and report the effectiveness of visual merchandising strategies on footfall and sales. Analyze customer behavior and adapt layouts and visuals accordingly.
As a Visual Merchandising Specialist, you will be responsible for developing and implementing visual merchandising strategies tailored to furniture retail. This includes creating floor plans and 3D visual layouts for new store openings, product launches, and seasonal themes. Your role will involve ensuring consistent brand presentation across all stores to enhance the overall customer experience. In addition, you will optimize showroom layouts based on product categories, space planning, and customer flow. This will involve coordinating the selection and placement of furniture, accessories, and lighting to create impactful displays. It will also be important to continuously update and refresh store displays to reflect new arrivals, promotions, and industry trends. As part of the job, you will lead and train showroom staff or visual merchandisers on display standards and execution techniques. Regular store visits will be conducted to audit visual standards and provide constructive feedback to the team for improvement. Collaboration is key in this role, as you will work closely with buying, sales, and marketing teams to align visual displays with product availability and marketing campaigns. Coordination with warehouse and logistics teams will also be necessary for display setup and breakdown. Monitoring and reporting on the effectiveness of visual merchandising strategies on footfall and sales will be part of your responsibilities. Analyzing customer behavior and adapting layouts and visuals accordingly to enhance the overall performance will be crucial for success in this role.,
1. Strategy & Planning Develop and implement the visual merchandising strategy aligned with brand guidelines. Plan seasonal, promotional, and thematic VM campaigns across all stores. Coordinate with marketing, product, and retail teams for new product launches and promotional activities. 2. Store Execution Design and roll out VM displays, planograms, and store layouts for all retail outlets. Supervise and audit the execution of VM guidelines at each store. Ensure timely installation and update of window displays, furniture arrangements, and signage. 3. Team Leadership Manage and train the visual merchandising team and in-store VM staff. Conduct regular workshops and training programs for store staff on VM standards and product presentation. Provide performance feedback and mentoring to the VM team. 4. Product Presentation Ensure effective zoning and product categorization in showrooms to improve navigation and product focus. Implement space planning principles to optimize showroom real estate. Create mock setups for living, bedroom, dining, and office furniture categories based on consumer lifestyle trends. 5. Monitoring & Analysis Conduct regular store visits to monitor VM standards and provide improvement plans. Analyze customer behavior and sales data to improve VM effectiveness. Benchmark against competitors and industry best practices. 6. Vendor & Material Coordination Liaise with design agencies, print vendors, and signage suppliers for VM material production. Ensure cost-effective procurement and timely delivery of VM materials.
Sales and Customer Experience : Lead and motivate the showroom sales team to achieve sales targets and KPIs. Deliver exceptional customer service by ensuring a positive, informative, and personalized experience. Address customer inquiries and resolve any issues or concerns related to product selection, delivery, or installation. Build and maintain relationships with customers to encourage repeat business. Showroom Operations : Oversee showroom operations, ensuring that the space is clean, organized, and visually appealing. Ensure all furniture displays are updated regularly to reflect new inventory and seasonal trends. Manage the display of products in a way that enhances customer engagement and promotes sales. Coordinate with the warehouse to ensure products are available and promptly delivered. Team Leadership and Development : Train, supervise, and develop showroom staff to maintain high standards of customer service and sales performance. Conduct regular team meetings to discuss sales strategies, product updates, and customer feedback. Evaluate individual and team performance, providing feedback and coaching to drive continuous improvement. Inventory and Stock Management : Monitor and maintain inventory levels, ensuring that stock is adequately replenished based on sales trends. Work closely with the procurement team to ensure products are ordered in a timely manner and meet showroom demand. Visual Merchandising : Ensure that furniture displays are visually appealing and reflect the brand’s style and image. Work with the marketing team to plan and execute promotional displays and seasonal setups. Sales Reporting and Analytics : Track sales performance and generate daily, weekly, and monthly reports on sales figures, inventory status, and team performance. Analyze customer trends and feedback to optimize product offerings and improve customer satisfaction. Collaboration with Other Departments : Collaborate with the marketing and e-commerce teams to ensure online and offline strategies are aligned. Coordinate with the delivery and logistics teams to ensure timely and accurate deliveries.