Store Sales Executive/ Senior Store Sales Executive

Role & responsibilities

• Greet and assist customers as they enter the WoodenStreet store, creating a welcoming atmosphere.
• Provide excellent customer service by understanding customer needs and providing product recommendations tailored to their preferences and home decor styles.
• Maintain an in-depth knowledge of WoodenStreet's furniture products, materials, and design options to answer customer questions and make informed recommendations.
• Achieve and exceed sales targets by effectively upselling and cross-selling WoodenStreet furniture and home decor items.
• Handle transactions at the point of sale, including processing payments, issuing receipts, and managing returns or exchanges as per company policy.
• Maintain the visual appearance of the store by organizing shelves, restocking furniture pieces, and arranging attractive displays that highlight product features.
• Assist in the implementation of store promotions and marketing campaigns.
• Conduct inventory checks and report discrepancies to the store manager
• Resolve customer complaints and issues in a professional and courteous manner.
• Keep track of sales and customer interactions using the store's sales management software. Participate in training programs to stay updated on new products and sales techniques.
• Ensure store cleanliness and safety protocols are followed at all times.
• Collaborate with team members to achieve overall store goals and enhance customer satisfaction.

Preferred candidate profile

• Excellent communication and interpersonal skills
• Strong customer service orientation, with a passion for helping customers find the perfect furniture for their homes
• Ability to work in a fast-paced retail environment
• Sales-driven with a passion for achieving targets
• Positive attitude and a team player