Posted:5 hours ago|
Platform:
Work from Office
Full Time
TITAN COMPANY LTD - Optometrist Establish empathy & expertise by demonstrating correct eye testing procedures, consultation and suggest right lens / contact lens solution to the customer.
1. Scope of the role 2.Job Profile (JD) • New Sales Process -Zero error Eye Testing, Lens Selling by Optometrists & Correct Selling • History taking of the patient • Drive sales for Bifocal Ratio, Contact lenses and House Brand lenses like Clearsight, Neo etc • Focus on increasing AUPC • Ensure higher Conversions from Eye Testing to Buyers • Demonstrating strong technical knowledge by correct selling • Clinic Operations and Equipment Maintenance • Resolving Customer Complaint & winning back irated customers • Quality check of lenses before & after fitting. • Instructing the technicians regarding the technicalities of fitting. • Helping the store manager to order the lenses and upgrading his knowledge regarding the lens types. • Partner with regional optometrist & corporate for driving projects/initiatives which are technical in nature • Ensuring complete satisfaction of the customer on clinical & dispensing services. 3.Key Deliverables (KRA) • Ensure 100% process compliance at the clinic and lab level also in sync with the store processes • Drive profitability by selling House Brand lenses • Drive superlative customer experience with correct selling • Store Topline NUCP Target
4. Right Person • Graduate / Diploma in Optometry. • Minimum 0-3 years experience in similar field / optical store. • Complete knowledge of eye testing procedures. • Good communication skills in English & Vernacular. Must be highly energetic & self motivated.
Titan Company
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