Store Manager

Dear Jobseekers,

Position Overview

The position objective of a Store Manager includes

leading and managing all aspects of store operations, including sales,

customer service, staff management, inventory control, and compliance

with Natures Basket policies and procedures.

The Store Manager is expected to drive performance, maintain a positive

work environment, and ensure the store's profitability.

Responsibilities:

Ensure exceptional customer service and promote an excellent

customer-centric culture among staff.

Implement effective solutions to address issues promptly, ensuring

minimal disruption to operations.

Be adaptable to changing customer needs and preferences.

Ensure the stores layout and product displays are visually appealing

and in compliance with company guidelines.

Lead by example, demonstrating professionalism, a strong work

ethic, and a commitment to the store's success.

Manage store expenses, budget, and resources effectively.

Responsibilities:

Create a positive and inclusive work environment where all team

members feel valued and motivated.

Prepare and submit regular reports on store performance, sales, and

expenses.

Analyze data to identify trends and make data-driven decisions.

Manage and deliver a profitable store by achieving the AOP, audit and

D&E target for the respective store.

Take decisions with respect to stock proliferation, customer

relations, and refunds /refund policies.

Ensure timely and accurate implementation of both new and existing

processes, promotions, and marketing offers in the store

Inventory Management.

Allocating tasks and creating duty rosters for staff.

Ensuring the store layout and other implementation is according to

the planogram.

Uphold all legal and regulatory requirements, including health and

safety standards.

Qualifications & Skill Requirements:

Graduate in Hotel Management or an MBA background

6-8 years and above experience as a store manager or restaurant

manager.

Prior experience in a customer-facing role, preferably in retail or

hospitality.

Excellent communication and interpersonal skills.

Attention to detail and a commitment to providing outstanding

performance.

Ability to lead and assist a team.

Motivated to learn, ability to solve problems and creative.

Flexible & adaptive.