Posted:3 weeks ago| Platform: Shine logo

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Job Description

As a Store Manager at Reliance Retail's Fashion and Lifestyle segment in Manjeri, Malappuram, you will be responsible for leading operations, managing a team, ensuring customer satisfaction, and driving sales growth. Your role will involve expertise in team leadership, customer service, and sales forecasting, with a focus on operational excellence and visual merchandising. **Key Responsibilities:** - Lead and manage store operations to create a seamless and customer-focused shopping environment. - Develop and mentor a team of retail professionals to achieve sales, customer service, and operational excellence. - Implement visual merchandising strategies to enhance the store's aesthetic appeal and boost customer engagement. - Conduct sales forecasting to align inventory and sales strategies with market trends and organizational objectives. - Monitor and evaluate store performance metrics to identify areas for improvement and drive business growth. - Ensure the accurate and efficient functioning of point of sale systems for smooth transactions and inventory management. - Foster a culture of outstanding customer service, resolving issues promptly to ensure customer satisfaction. - Coordinate with senior management to align store plans with broader company goals and market strategies. **Qualifications Required:** - Minimum of 4 to 6 years of experience in retail management within fashion and lifestyle sectors, emphasizing team and operational leadership. - Proficiency in team leadership to effectively guide and motivate a diverse team in achieving store objectives and delivering high performance (Mandatory skill). - Exceptional customer service skills to ensure customer satisfaction and foster a positive shopping experience (Mandatory skill). - Experience in sales forecasting to predict and plan business strategies that align with company sales targets (Mandatory skill). - In-depth understanding of point of sale systems to efficiently manage inventory, sales, and customer transactions. - Strong visual merchandising abilities to create appealing store displays that attract and engage customers effectively. - Operations management skills to oversee day-to-day store activities and optimize retail processes for enhanced productivity. - Competence in KPI tracking to analyze performance metrics and implement improvements to meet organizational goals.,

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Reliance Industries Limited logo
Reliance Industries Limited

Conglomerate (Petrochemicals, Refining, Telecommunications, Retail)

Mumbai

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