Store Executive

Job Title: Store Executive

Location: Chichpada Vasai East

Job Summary:

Key Responsibilities:

• Inventory Management:
• Implement and maintain an effective inventory management system to ensure optimal stock levels.
• Oversee the receiving, stocking, and dispatching of products, including compressors, spares, and consumables.
• Conduct regular inventory audits and reconciliations to minimize discrepancies and losses.
• Coordinate with procurement to ensure timely ordering and replenishment of stock.
• Customer Service:
• Ensure a high level of customer satisfaction by addressing inquiries, resolving complaints, and providing expert product knowledge.
• Oversee customer follow-ups and service requests to ensure timely and effective resolution.
• Team Leadership and Management:
• Lead, motivate, and manage store staff, including a Runner-Helper and Store Officer, to achieve operational excellence.
• Train and develop team members on product knowledge, sales techniques, and customer service best practices.
• Conduct performance reviews and provide constructive feedback to foster a productive work environment.
• Operational Management:
• Maintain the overall appearance, organization, and cleanliness of the store.
• Ensure compliance with all company policies, procedures, and safety standards.
• Prepare and analyze sales reports, inventory reports, and other operational metrics to identify areas for improvement.

Qualifications:

• Proven experience in retail management, preferably within an industrial equipment or machinery dealership.
• Strong understanding of industrial air and gas and ACR compressors, including their spares and services.
• Demonstrated ability to manage inventory effectively and implement efficient stock control systems.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and operational metrics to drive performance.
• Knowledge of ISO 9001:2015, ISO 45001:2018, and GMP standards is a plus.

Education:

• Bachelor's degree
• Experience: 2 – 5 years experience as store person

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person