Store & Billing Associate

Store & Billing Associate

Function:

Reporting to:

Locations & Openings:

• Mumbai:

  5 positions

• Ahmedabad:

  1 position

• Indore:

  1 position

Role Overview

end-to-end store operations

multi-responsibility role

Key Responsibilities

Billing & Order Processing

• Generate accurate invoices in ERP systems for daily orders
• Ensure correct pricing, taxes, batch details, and documentation
• Coordinate pick, pack, and dispatch readiness

Inventory & Store Management

• Maintain daily stock accuracy through inward checks, put-away, cycle counts, and reconciliations
• Monitor expiry, damages, short supplies, and report discrepancies
• Ensure store cleanliness, organization, and compliance readiness

Customer & Payment Coordination

• Track customer payments and follow up as per defined credit terms
• Coordinate resolution of customer complaints related to billing, delivery, or shortages
• Act as the first point of contact for operational customer queries

Dispatch & Service Level Support

• Ensure orders are dispatched within defined turnaround time (TAT)
• Coordinate with delivery associates for routing and prioritization
• Track pending deliveries and closure

Cross-Functional Support

• Support audits, documentation, and compliance requirements
• Assist with reporting, MIS updates, and operational dashboards

Eligibility & Profile

• Preferred:

  B.Pharm / D.Pharm candidates with valid pharmacy license (license to be submitted and available for registration)

• Also Eligible:

  Non-pharmacists with prior experience in pharmaceutical / healthcare wholesale distribution
• Experience in billing, inventory, or store operations is strongly preferred
• Comfortable using ERP systems, billing software, and basic Excel