Storage Engineer

Skilled in any of the following technologies: Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Roles and responsibilities: Provide Remote technical support to enterprise customers on NetApp Storage platform through Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snap mirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or fall out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical training, collaborating with other TSEs, completing lab tasks Note: Immediate joiner/15 day's notice period candidate preferred.