Stock Market Operation Associalte

Position: Stock Market Operations Associate

Location:Mohali | Full-time

Job Description :- (About the Role )

Are you someone who understands how stock market scams unfold?

Can you speak confidently with traders, understand their concerns, and help them take the right steps?

If yes — this role is for you.

We’re looking for a Stock Market Operations Associate who can act as the first point of contact for victims of trading-related frauds. Your role will be to listen, guide, and coordinate with affected retail traders and work with our internal compliance team to help build strong cases against unethical practices in the market.

What You’ll Do:

• Talk to impacted traders to understand how they’ve been misled or scammed
• Collect and document evidence, proofs, transaction records, and broker details
• Help clients register formal complaints with SEBI, RBI, Cyber Police & other authorities

Coordinate internally with our legal & drafting team to prepare complaint submissions

• Be the bridge between a distressed client and legal action
• Maintain detailed records of each case and escalate high-risk issues appropriately

Who You Should Be:

Have 0.5–2 years of experience in client interaction / calling roles (preferably financial services or broking)

A strong grip on stock market basics, SEBI rules, F&O scams, tip-selling frauds, and broker misconduct

Excellent verbal communication skills in Hindi & English

Confident in speaking empathetically yet assertively to clients

Comfortable handling sensitive conversations over the phone

Organized, detail-oriented and calm under pressure

What Makes This Role Unique:

You’ll be directly involved in helping people who’ve lost money in the market due to scams

You’ll work closely with Cyber, RBI & SEBI-registered compliance experts

You’ll gain deep insights into stock market regulations, fraud investigation, and investor protection frameworks

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person