STEWARDS

WAITER (SERVER) DUTIES AND RESPONSIBILITIES :

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guests and also try to upsell.
• Take food and beverage orders from the guest on the order-taking pads or the handheld Point of sale ( POS ) system.
• Obtaining revenues, issuing receipts, accepting payments, and returning the change.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, etc, Without the egg, etc.
• Communicate to the guest and assist with their queries.
• Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverages to the guest as per the course of order.
• Observe guests and ensure their satisfaction with the food and service.
• Promptly respond to guests with any additional requests.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Prepare mixed drinks for service to your guest’s table.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.
• Assist bus persons with stocking and maintaining the restaurant’s par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print the closing report and drop the cash with the front office/accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from the EDC machine.
• Close the shift on the POS terminal.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary
Contract length: 12 months

Pay: ₹6,000.00 - ₹16,000.00 per month

Expected hours: 40 – 84 per week

Benefits:

• Food provided

Application Question(s):

• Freshers are welcome if they have an interest in joining the Hospitality Industry. Are you a fresher and have an interest in making your career in the hospitality industry?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Waiter: 1 year (Required)

Language:

• English, Hindi, Marathi (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person