Role Overview: The Manager – Housekeeping will be responsible for leading and managing all housekeeping operations at Misty Blue Resort & Villas. The role demands maintaining luxury standards of cleanliness, hygiene, and presentation across all rooms, villas, Restaurant, Banquets , Lawns, Swimming Pools, office premises, common areas, executive spaces, and support facilities, in line with Misty Blue Resort & Villas. Key Responsibilities: Oversee complete housekeeping operations for the rooms, villas, Restaurant, Banquets , Lawns, Swimming Pools, office premises, common areas, executive spaces, and support facilities, ensuring high standards of cleanliness and hygiene. Develop and implement SOPs, checklists, and quality control measures aligned with luxury standards. Manage in-house housekeeping teams and outsourced vendors, including staffing, training, grooming, and discipline. Conduct regular inspections of offices, meeting rooms, washrooms, pantry areas, common areas, and back-of-house spaces. Ensure optimal usage and inventory control of housekeeping chemicals, equipment, linen, and consumables. Coordinate with Admin, Facility Management, Security, and Maintenance teams for seamless operations. Handle budgeting, cost control, vendor negotiations, and procurement planning related to housekeeping. Ensure compliance with safety, health, and statutory regulations. Address internal stakeholder feedback and resolve housekeeping-related issues promptly. Plan and execute deep cleaning schedules, audits, and special cleaning projects. Maintain MIS reports related to manpower, inventory, audits, and expenses. Job Expectations : Desired Candidate Profile: Strong leadership and team management skills Exposure to corporate office or luxury hospitality environments Knowledge of modern housekeeping equipment, chemicals, and sustainability practices Excellent communication and coordination skills Well-groomed with strong attention to detail Minimum Qualification : A Diploma Holder or Graduate in Hotel Management / Hospitality Management or equivalent with relevant certifications in housekeeping or facility management will be an added advantage Minimum Job Experience : Minimum 10 to 12 years of experience in housekeeping operations, preferably in luxury hotels, resorts, Service Apartments, premium commercial buildings, corporate offices etc. Reporting to : OM/GM Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Work Location: In person
Responsibilities Clean and sanitize guest rooms, bathrooms, and public areas. Restock room amenities like toiletries, towels, and coffee supplies. Report any maintenance issues or room damage to housekeeping management. Respond promptly to guest requests and needs. Maintain an organized and fully stocked housekeeping cart. Adhere to health and safety regulations. Collaborate with other departments to ensure seamless guest service. Qualifications High School, 10+2, HS or equivalent. Previous experience in housekeeping or a similar role preferred but not mandatory for freshers/Industrial Trainees (ITs) /Job Trainees (JTs). Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. Effective communication skills. Flexibility to work various shifts, including weekends and holidays. Skills Required Attention to detail Time management Customer service Communication skills Organizational skills Basic cleaning techniques Problem-solving skills Job Types: Full-time, Part-time, Fresher, Internship, Contractual / Temporary Contract length: 6 months Pay: ₹5,000.00 - ₹18,000.00 per month Expected hours: No less than 60 per week Benefits: Food provided Paid time off Ability to commute/relocate: Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Secondary(10th Pass) (Preferred) Language: English, Hindi, Marathi, Oriya, Bengali, Assamese, Manipuri (Required) Work Location: In person
WAITER (SERVER) DUTIES AND RESPONSIBILITIES : Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guests and also try to upsell. Take food and beverage orders from the guest on the order-taking pads or the handheld Point of sale ( POS ) system. Obtaining revenues, issuing receipts, accepting payments, and returning the change. Performing basic cleaning tasks as needed or directed by the supervisor. Filling in for absent staff as needed Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, etc, Without the egg, etc. Communicate to the guest and assist with their queries. Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction. Server food and beverages to the guest as per the course of order. Observe guests and ensure their satisfaction with the food and service. Promptly respond to guests with any additional requests. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses. Prepare mixed drinks for service to your guest’s table. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the resort. Must have some familiarity with basic cooking skills. Assist bus persons with stocking and maintaining the restaurant’s par stock levels and side station. Help other areas of the restaurant such as answering telephones and completing financial transactions. Print the closing report and drop the cash with the front office/accounts department. Tally the Credit Card settlements for the day with the batch closing report from the EDC machine. Close the shift on the POS terminal. Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary Contract length: 12 months Pay: ₹6,000.00 - ₹16,000.00 per month Expected hours: 40 – 84 per week Benefits: Food provided Application Question(s): Freshers are welcome if they have an interest in joining the Hospitality Industry. Are you a fresher and have an interest in making your career in the hospitality industry? Education: Higher Secondary(12th Pass) (Preferred) Experience: Waiter: 1 year (Required) Language: English, Hindi, Marathi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
WAITER (SERVER) DUTIES AND RESPONSIBILITIES : Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guests and also try to upsell. Take food and beverage orders from the guest on the order-taking pads or the handheld Point of sale ( POS ) system. Obtaining revenues, issuing receipts, accepting payments, and returning the change. Performing basic cleaning tasks as needed or directed by the supervisor. Filling in for absent staff as needed Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, etc, Without the egg, etc. Communicate to the guest and assist with their queries. Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction. Server food and beverages to the guest as per the course of order. Observe guests and ensure their satisfaction with the food and service. Promptly respond to guests with any additional requests. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses. Prepare mixed drinks for service to your guest’s table. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the resort. Must have some familiarity with basic cooking skills. Assist bus persons with stocking and maintaining the restaurant’s par stock levels and side station. Help other areas of the restaurant such as answering telephones and completing financial transactions. Print the closing report and drop the cash with the front office/accounts department. Tally the Credit Card settlements for the day with the batch closing report from the EDC machine. Close the shift on the POS terminal. Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary Contract length: 12 months Pay: ₹6,000.00 - ₹16,000.00 per month Expected hours: 40 – 84 per week Benefits: Food provided Application Question(s): Freshers are welcome if they have an interest in joining the Hospitality Industry. Are you a fresher and have an interest in making your career in the hospitality industry? Education: Higher Secondary(12th Pass) (Preferred) Experience: Waiter: 1 year (Required) Language: English, Hindi, Marathi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
As a Front Desk – Duty Manager (Lobby Manager) , you will be responsible for overseeing the daily operations of the lobby and front desk area. Your main duties will include managing guest check-ins and check-outs, ensuring guest requests and concerns are promptly addressed, and actively managing the front desk staff. Your role will also involve managing the lobby area and ensuring that it is clean, organized, and welcoming for all guests. You will be responsible for ensuring that all staff members are following proper protocols for guest interactions, as well as ensuring that all guest information is kept confidential. Additionally, you will be responsible for managing room reservations, ensuring that all reservations are accurate and up-to-date. You will also be responsible for handling any billing or payment issues that may arise during a guest’s stay. To be successful in this role, it is important that you have excellent communication and leadership skills, as well as the ability to handle multiple tasks and priorities at once. You should also have a customer-focused mindset and a passion for providing exceptional service to all guests. If you are looking for an exciting and challenging role in the hospitality industry, then a Front Desk – Lobby Manager / Duty Manager position may be the perfect fit for you. DUTY MANAGER DUTIES AND RESPONSIBILITIES: Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. Assists in VIP’s arrival and departure in the absence of guest relation officers. Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour. Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Officers or the guests. Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of no-shows Assists in handling room lock problems. Prepares and checks for VIP’s arrival and escorts guests to rooms. Coordinates with all departments concerned to maintain Front Office functions properly. Operates the front office computer system to assist front office attendants. Checks group department, fit and ensures switchboard makes appropriate wake-up calls. Handles guest complaints and other related problems and reports on the Assistant Manager’s logbook. Assists reception, business centre, cashier, concierge, and bell captain during they are busy. Answers guests’ inquiries, handles complaints, and attends to the needs of the guests. Approves and signs for allowances, rebates, etc., as required by Front Office Cashier. Authorises charges to be made for late departures and/or compliments on them. Promotes and maintains good public relations. Motivates and maintains good staff relations. Maintains and is guided by hotel policy on credit/lost and found hotel guest’s properties. Follows up on credit check report, and liaises with FOM/OM/GM. To be responsible for front office operations during the absence of Front Office Manager (HO). To discuss all matters that needed to be followed up with the next shift Reception Manager. Approve the working schedule for the front office attendants and submit them to the front office manager (HO). Conducts and ensures the neat appearance of front office attendant as well as correct attitude and behaviour, discusses problems that are encountered on this point with the front office manager, assistant front office manager, and their shift leaders. Assigns and Approves Duty roster for all Front desk staff. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Front Office Supervisor: 8 years (Required) License/Certification: Degree or Diploma in Hotel Management (Required) Work Location: In person
As a Front Desk – Duty Manager (Lobby Manager) , you will be responsible for overseeing the daily operations of the lobby and front desk area. Your main duties will include managing guest check-ins and check-outs, ensuring guest requests and concerns are promptly addressed, and actively managing the front desk staff. Your role will also involve managing the lobby area and ensuring that it is clean, organized, and welcoming for all guests. You will be responsible for ensuring that all staff members are following proper protocols for guest interactions, as well as ensuring that all guest information is kept confidential. Additionally, you will be responsible for managing room reservations, ensuring that all reservations are accurate and up-to-date. You will also be responsible for handling any billing or payment issues that may arise during a guest’s stay. To be successful in this role, it is important that you have excellent communication and leadership skills, as well as the ability to handle multiple tasks and priorities at once. You should also have a customer-focused mindset and a passion for providing exceptional service to all guests. If you are looking for an exciting and challenging role in the hospitality industry, then a Front Desk – Lobby Manager / Duty Manager position may be the perfect fit for you. DUTY MANAGER DUTIES AND RESPONSIBILITIES: Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. Assists in VIP’s arrival and departure in the absence of guest relation officers. Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour. Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Officers or the guests. Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of no-shows Assists in handling room lock problems. Prepares and checks for VIP’s arrival and escorts guests to rooms. Coordinates with all departments concerned to maintain Front Office functions properly. Operates the front office computer system to assist front office attendants. Checks group department, fit and ensures switchboard makes appropriate wake-up calls. Handles guest complaints and other related problems and reports on the Assistant Manager’s logbook. Assists reception, business centre, cashier, concierge, and bell captain during they are busy. Answers guests’ inquiries, handles complaints, and attends to the needs of the guests. Approves and signs for allowances, rebates, etc., as required by Front Office Cashier. Authorises charges to be made for late departures and/or compliments on them. Promotes and maintains good public relations. Motivates and maintains good staff relations. Maintains and is guided by hotel policy on credit/lost and found hotel guest’s properties. Follows up on credit check report, and liaises with FOM/OM/GM. To be responsible for front office operations during the absence of Front Office Manager (HO). To discuss all matters that needed to be followed up with the next shift Reception Manager. Approve the working schedule for the front office attendants and submit them to the front office manager (HO). Conducts and ensures the neat appearance of front office attendant as well as correct attitude and behaviour, discusses problems that are encountered on this point with the front office manager, assistant front office manager, and their shift leaders. Assigns and Approves Duty roster for all Front desk staff. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Front Office Supervisor: 8 years (Required) License/Certification: Degree or Diploma in Hotel Management (Required) Work Location: In person