Steward /Sr. Steward

Sheevam Comfort Hotels

1 - 2 years

3 - 4 Lacs

desuri

Posted:2 weeks ago| Platform:

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Skills Required

senior steward basic customer complaints room

Work Mode

Work from Office

Job Type

Full Time

Job Description

To prepare dining room, including all necessary mise-en-place for service; serve customers in a professional, efficient and courteous manner.

To clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
To change table linen as required and ensure dirty or damaged linen is counted
To clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply.
To ensure that flowers and table decorations are fresh and comply with agreed standards.
To ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
To take orders from customers and ensure these are given to the appropriate person to execute.
To be totally familiar with the composition of all menu items.
To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
To ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.
To attend to customer complaints satisfactorily.

Qualification : Secondary/Diploma Computer Literary Required : Basic Computer Knowledge, Internet Savvy.

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