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IDFC FIRST Bank
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State Head-Cross Sell (SME Loans)

State Head-Cross Sell (SME Loans)

IDFC FIRST Bank

5 - 10 years

0 Lacs

ahmedabad gujarat india

Posted:3 weeks ago| Platform:

Apply

Skills Required

migration

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Role/Job Title –

State Head – Cross Sell SME

Department/Function

– Customer Experience

Job Purpose

The primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT

Responsibilities

Roles & Responsibilities:

Productivity
Channel Migration
Mainting low Attrition level
First Contact Resolution
Transaction NPS
Cross sell Ma

Educational Qualifications

Graduation - Any Graduate

Experience:

Minimum of 5-10 Years of experience.

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IDFC FIRST Bank

Banking and Financial Services

Chennai

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