Staff Technical Program Manager

As Staff Technical Program Manager for Embedded Systems, you will work with the team to help plan, schedule milestones and execute engineering activities for our sustaining products. You will work closely with support teams and stakeholders in understanding field issues as they come in and help in prioritizing the same to make embedded software releases. Your main stakeholders will be the support team, embedded management and product management. Responsibilities Working with support teams, engineering managers and the embedded team to help plan and deliver sustaining products. Ensure priorities and expected resolution time are well understood and plan to release software is in line with the expected resolution time. Own and coordinate the sustaining embedded software release schedules and work with engineering managers to drive teams to meet committed delivery dates. Actively work with support teams to groom the backlog of field issues and assign priorities to issues as and when they come in. Identify and manage risks and issues and develop and implement risk mitigation strategies Collaborate with team members to ensure that project tasks are completed on time and within budget Provide leadership and guidance to team members, including coaching and mentoring Combine Agile Engineering Methodologies with Waterfall Approaches of other parts of the Organization Requirements Bachelor s degree in computer engineering, or equivalent Minimum 15 years of experience with 5+ years in program/project management of a technical nature in Embedded Systems Demonstrated ability to deliver and support cloud-connected software running on commercial/industrial hardware. Strong experience as a project manager of multiple large and complex projects, having a broad knowledge of project and program management methodologies Excellent written and verbal communication skills (ability to influence without authority) Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions Ability to work efficiently with innovative technologies and industry trends Excellent leadership skills to work seamlessly with various stakeholders (Engineering, Product Management, IT Business Applications, Customer Support,) Preferred to have Exposure in connectivity architecture using Wireless (Cellular, Wi-Fi, Bluetooth and NFC), and wired (Ethernet, CAN) interfaces a plus C/C++ coding in a Linux environment; modern C++ is preferred Working with EV / EVSE products is a big plus