Sr. Telecom Analyst

Job Description

Profile Summary Who are we? - We are a Telecom management/ consultant company - falling in the Telecom Expense Management category. For the last 23 years, we are uniquely placed in this industry with many Forture 500 companies as our customers, providing them with a range of services including Audit and Optimisation, Inventory management, Contract Management, Invoice Management and Cost reduction. What is the Team profile: The team consists of a close knit amalgamation of Engineers, CA's and MBA's working on the Techno-Commerical and Techno-Financial aspects of Telecom management. The profile requires good analytical skills and a fair understanding of how Telecom works (not the hardcore technical stuff, but the financials and the business side of it.) What's in it for you? Comprehensive and competitive benefits plan A range of wellness activities and employee assistance programs An employer that values all aspects of Diversity and respects every individuals story So, if you have a knack for finding solutions by analysing all possible aspects, if you can work an an individual contributor but also can work in small teams and if you want to become a member of our global team of thinkers, innovators, dreamers and doers then please read the detailed job description below and apply. Things to consider before applying Work from office only (no hybrid nor work from home option available) Small team size 18 months commitment 12 PM to 9:30PM work timings only. Roles and Responsibilities Develop and maintain an accurate telecom inventory of voice/data circuits - identify and execute on cost reduction opportunities Interface directly with customers, vendors and account managers as necessary to acquire customer contacts, vendor contracts, client business needs and requirements and documentation necessary for compliance and overall location and inventory management Audit telecommunications services against provisioning orders and log disputes directly with suppliers. Audit invoices for credits and cost avoidance opportunities Reconcile telecom inventory to invoices, including the identification of new inventory or changes in the monthly recurring services. Resolve billing problems with the various suppliers and track these problems through closure. Desired Candidate Profile Understanding of Telecom services. Ability to change and adapt to new processes. Ability to work independently with minimal supervision. Preferentially having working knowledge of telecom carrier billing systems, long distance rate structures, telecom contracts and data network components and pricing. Attention to detail required. Must be able to organise and handle several tasks simultaneously. Demonstrated ability to use a Microsoft Windows based computer, Microsoft Office (Outlook, Word, Excel, PowerPoint), and use a web browser to access information and tools. Individual must be a team oriented and customer service focused with excellent communication skills and an ability to interact with a wide range of associates (individual contributors to executive management associates). Strong communication skills in verbal and written form. Good to know IQTelcom is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or other characteristics