Sr Tech Trainer

The focus of the Customer/Technical Training role involves planning and executing customer and/or employee training on the firm's products. You are expected to have a deep understanding of current product usage and applications. Your responsibilities will include coordinating the staffing and scheduling of in-house and field training, with the possibility of training Sales Representatives. As part of our Training Team, you will be responsible for delivering top-notch technical training on Qualys IT security risk and compliance solutions, both in classroom settings and online. We are a global team of training professionals dedicated to helping customers excel with our products. We are seeking an experienced Technical Trainer to join our team. Your main duties will involve consulting with stakeholders to identify technical enablement needs, collaborating with various teams to ensure training content meets business requirements, and providing technical training to customers, prospects, partners, and internal employees through different mediums. You will work closely with team members to develop and deliver high-quality technical training materials in various formats, including eLearning, videos, simulations, labs, and instructor-led classroom sessions. In this role, you will independently design, create, and maintain virtual lab environments and associated lab guides to support technical training courses. You will also be an advocate for Qualys Products and play a key role in the success of our training programs. Peer reviews for content development activities, assisting Leads on Training Projects, and becoming a subject matter expert on flagship products will also be part of your responsibilities. To be successful in this role, you must have a BSc/MSc degree or equivalent experience in computer science or related engineering fields. A minimum of 3+ years of experience in delivering technical training, along with 5+ years of experience with Cyber Security products or platforms, is required. You should possess strong communication skills, the ability to manage multiple tasks simultaneously, and be willing to adapt to new technologies quickly. Additionally, you must be based in Pune, India, open to travel for onsite training, and experienced in working across multiple geographic regions when necessary. Desirable skills and experiences include knowledge and usage of Qualys products, delivering Certification-based Training, multilingual abilities, video content creation skills, understanding of compliance standards and cloud platforms, proficiency in creating/modifying custom scripts, building complex virtual environments, familiarity with adult learning theory and instructional design models, and certifications like CompTIA Security +, ISC2 CC, and Cloud Platform Certifications. During the interview process, a technical presentation will be required, and providing references of sample videos and training materials you have created will be advantageous.,