Sr. SME, Operations

Role:

Key Responsibilities:

• Oversee and optimize Sr. SME, Operations functions.
• Engage in strategic planning to align operations with business objectives.
• Coordinate and manage team activities to ensure efficiency and productivity.
• Collaborate with stakeholders to support operational alignment with broader business goals.
• Monitor performance metrics and drive improvements.
• Ensure compliance with internal policies and industry regulations.
• Implement best practices across operational processes.
• Manage resources effectively, including workforce and tools.
• Resolve operational challenges and roadblocks.
• Drive continuous improvement initiatives for enhanced service delivery.

Required Skills & Qualifications:

• Strong analytical and problem-solving skills.
• Proven leadership and team management experience.
• Solid understanding of operational strategies and industry trends.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.