Sr. Salesforce Support Engineer/Lead_Mumbai

Job Description

Dear Candidate, Presently we are hiring Sr. Salesforce Suppport Engineer/Lead in our Organisation " Krios Info Solutions" About Krios Krios offers Technology Consulting, managed services, and software development services in Microsoft technologies, Salesforce, SAP and Analytics. 30+ happy customers across diverse industry verticals is a testimony of our client centricity. Krios today is a team of 300+ Kriosians, driven by a mission of building globally competitive technology solutions for our clients across diverse industry verticals in India and overseas. Website : www.kriosispl.com Roles and Responsibilities Provide technical support to customers on Salesforce platform, ensuring timely resolution of issues and high levels of customer satisfaction. Troubleshoot complex salesforce queries, including data migration, configuration, and customization. Collaborate with cross-functional teams to resolve business requirements and implement solutions using Salesforce tools such as Apex, LWCs, and Flows. Develop expertise in various aspects of Salesforce ecosystem, including Lightning Web Components (LWC), Visualforce Pages, and Aura components. Participate in knowledge sharing sessions to document troubleshooting steps and best practices for future reference. Desired Candidate Profile 4-9 years of experience in Salesforce Support role with a strong understanding of Salesforce architecture and its applications. Proficiency in writing SOQL queries for querying Salesforce objects; ability to write efficient queries for large datasets. Strong hands-on experience working with Salesforces Lead object; familiarity with lead management processes is essential. Experience working on multiple projects simultaneously; excellent time management skills required. Interested candidate please APPLY or send your profile with me on sheetal.madkar@kriosispl.com for further interview process Thanks & Regards, Sheetal Madkar Team Lead - IT Recruitment Connect - https://www.linkedin.com/in/sheetal-madkar-5139b28b/ _________________________________ Krios Info Solutions Pvt. Ltd. 701-702, Wakad Business Bay Behind Tip Top International Hotel, Wakad, Pune, Maharashtra - 411057. India | USA | Netherlands | Australia Website: www.kriosispl.com