76 Salesforce Support Jobs

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer.

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Role Description : This is a contract Noida/Gurgaon/Pune role for a Senior Salesforce Developer at Emperen Technologies. The Senior Salesforce Developer will be responsible for designing, implementing, and maintaining Salesforce solutions. They will also be involved in integrating Salesforce with other systems, conducting system testing, and providing technical support. Qualifications : Contract duration :: 6 months (extendable). Exp : 7 yrs. Mandatory Competency : Salesforce Integration + Financial Services Cloud Implementation experience (FSC Cloud) +PD1 certified + Banking domain (Except Insurance and Retail banking Payments domain would work). Notice Period : Only Immediate to 1 week joiners. Work Mode : WFO 3 days in week for now. Once Hybrid is ruled out, all 5 days. Shift timings : 1 PM to 10 PM (1-2 hour of overlapping might happen). Interview Process : 2 Technical Discussion + 2 Client Rounds + 1 Managerial Discussion. Communication : Should be 4 out of 5. Candidate should be strong in Salesforce LWC, Apex, and Integration. - Hands-on experience in LWC. - FSC (Financial Services Cloud) implementation experience. - Should be PD1 and PD2 certified. - Complete ownership of the task, starting from requirement gathering to implementation. - Quickly troubleshoot and provide a resolution for production issues. - Should be able to pick new projects on short notice. - Liaison with other teams to quickly resolve dependencies. - Good communication skills Verbal/Written.

As a Presales Senior Manager (Managed Services) at HCLTech, you will be responsible for leading the design and articulation of next-gen managed services solutions. With over 10 years of experience in IT Services and at least 4 years in Application Support & Maintenance (ASM) Solutioning, you will play a strategic role in crafting compelling proposals for multi-tower application support deals. Your role will involve integrating automation, AI-led operations, and service transformation levers to meet customer IT and business objectives effectively. Your key responsibilities will include owning the solutioning of large and medium-sized ASM deals across technologies and business domains. You will be required to translate customer IT and business objectives into modern, resilient, and cost-effective application support models, incorporating ITIL, Agile Ops, SRE, etc. Additionally, you will drive RFP responses, presentations, and estimation processes, integrating AI-led operations, shift-left, self-heal, and SOP-based standardization into support models. Collaboration will be a key aspect of your role as you work with vertical leads, platform teams, delivery SMEs, and pricing to create win strategies. You will also be expected to reuse and enhance solution components like playbooks, transformation accelerators, and response templates. Your deep understanding of ASM solutioning, familiarity with ServiceNow, ITSM tools, monitoring platforms, and automation enablers will be crucial in simplifying complex operations into client-ready messaging. Experience in hybrid delivery models, distributed support across geographies, and support for SAP, Salesforce, or cloud-native apps will be advantageous. If you possess excellent written and verbal communication skills, along with the ability to analyze ticket trends, transition planning, runbook design, and governance models, we invite you to share your resume with us at paridhnya_dhawankar@hcltech.com along with your overall experience, current and preferred location, current and expected CTC, and notice period. Join us at HCLTech and be part of a dynamic team driving innovation and excellence in managed services solutions across industries and geographies.,

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

As a Salesforce Support Team Lead at Accellor, you will play a crucial role in providing advanced support and issue resolution across various teams including sales, customer success, marketing, and product. Your expertise in Salesforce administration and support will be instrumental in leading a team of L1 and L2 support specialists to ensure seamless operations and efficiency. Your key responsibilities will include analyzing system usage, recommending optimizations for automation, and training users on Salesforce best practices tailored to high-tech workflows. You will collaborate with internal stakeholders to align Salesforce configurations with evolving business models and maintain documentation to support scalable growth. Additionally, you will lead and mentor a team of support analysts, ensuring timely resolution of incidents and service requests. To excel in this role, you should have a minimum of 5 years of Salesforce administration and support experience, preferably in a high-tech or SaaS company. Your in-depth knowledge of Salesforce architecture, automation, and data models will be essential, along with proven experience in supporting complex integrations with tools like HubSpot, Marketo, Jira, NetSuite, or Gainsight. Strong analytical, communication, and collaboration skills are required to effectively fulfill the responsibilities of this position. Preferred skills for this role include proficiency in Salesforce Lightning, CPQ, and Service Cloud, as well as expertise in workflow automation, data management, API integrations, Agile/Scrum methodologies, and change/release management practices. Join us at Accellor and be part of a dynamic team that fosters curiosity, learning, and collaboration. We value your passion, motivation, and dedication to building innovative solutions while keeping the bigger picture in mind. If you are ready to take on this challenging yet rewarding role, we look forward to welcoming you to our team.,

Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Role Description : This is a contract for a Senior Salesforce Developer at Emperen Technologies. The Senior Salesforce Developer will be responsible for designing, implementing, and maintaining Salesforce solutions. They will also be involved in integrating Salesforce with other systems, conducting system testing, and providing technical support. Qualifications : Contract duration :: 6 months (extendable). Mandatory Competency : Salesforce Integration + Financial Services Cloud Implementation experience (FSC Cloud) +PD1 certified + Banking domain (Except Insurance and Retail banking Payments domain would work). Notice Period : Only Immediate to 1 week joiners. Location : WFO Noida/Gurgaon/Pune. Work Mode : WFO 3 days in week for now. Once Hybrid is ruled out, all 5 days. Shift timings : 1 PM to 10 PM (1-2 hour of overlapping might happen). Interview Process : 2 Technical Discussion + 2 Client Rounds + 1 Managerial Discussion. Communication : Should be 4 out of 5. Candidate should be strong in Salesforce LWC, Apex, and Integration. - Hands-on experience in LWC. - FSC (Financial Services Cloud) implementation experience. - Should be PD1 and PD2 certified. - Complete ownership of the task, starting from requirement gathering to implementation. - Quickly troubleshoot and provide a resolution for production issues. - Should be able to pick new projects on short notice. - Liaison with other teams to quickly resolve dependencies. - Good communication skills Verbal/Written.

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions.The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design.- Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms.- Guide development teams on coding standards, best practices, and maintain code quality.- Own and deliver project-level architectural decisions including platform scaling, governance, and security.- Provide leadership in troubleshooting and performance tuning of Salesforce systems.- Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem.- Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization.- Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs.- Proficient in Salesforce Data Modeling, Security, Integration, and Governance.- Ability to conduct code reviews, technical assessments, and enforce design patterns.- Experience in working with tools like VS Code, Git, Jira, Jenkins, etc.- Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus).- Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect- Salesforce Platform Developer I & II- Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

The Senior Salesforce Developer will be responsible for designing, implementing, and maintaining Salesforce solutions. They will also be involved in integrating Salesforce with other systems, conducting system testing, and providing technical support. Qualifications : - Salesforce Senior Engineer. Contract duration :: 6 months (extendable). Mandatory Competency : Salesforce Integration + Financial Services Cloud Implementation experience (FSC Cloud) +PD1 certified + Banking domain (Except Insurance and Retail banking Payments domain would work). Notice Period : Only Immediate to 1 week joiners. Location : WFO Noida/Gurgaon/Pune. Work Mode : WFO 3 days in week for now. Once Hybrid is ruled out, all 5 days. Shift timings : 1 PM to 10 PM (1-2 hour of overlapping might happen). Interview Process : 2 Technical Discussion + 2 Client Rounds + 1 Managerial Discussion. Communication : Should be 4 out of 5. Candidate should be strong in Salesforce LWC, Apex, and Integration. - Hands-on experience in LWC. - FSC (Financial Services Cloud) implementation experience. - Should be PD1 and PD2 certified. - Complete ownership of the task, starting from requirement gathering to implementation. - Quickly troubleshoot and provide a resolution for production issues. - Should be able to pick new projects on short notice. - Liaison with other teams to quickly resolve dependencies. - Good communication skills Verbal/Written.

Diagnose and resolve technical issues reported by Salesforce customers across various modules like Sales, Service Cloud. Analyze error logs, data discrepancies, and system configurations to identify root causes. Provide timely and accurate solutions to customer inquiries via phone, email, and online ticketing systems. Explain complex technical concepts in a clear and understandable manner to users with varying levels of technical expertise. Help and solve high priority issue (P1, P2, MI etc.) and ensure timely communication to stakeholders. Build strong relationships with customers by actively listening to their needs and concerns. Manage customer expectations and effectively communicate progress on support cases. Escalate complex issues to relevant teams when necessary and ensure timely resolution. Other duties as assigned. Qualifications Working experience in Salesforce Sales/Service/Marketing Cloud; Salesforce certifications will be added advantage. Working knowledge in Salesforce coding language - Alex, Visual Force, Lightning, and salesforce configuration Experience in ITSM process management (Incident / Service Request / Change / Problem management etc.) Experience in stakeholder management. PREFERRED QUALIFICATIONS Overall, 4-5 years of IT experience and experience in working Salesforce application and platform support. KEY BEHAVIORS Solves technical issues of Salesforce customers independently as team member Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences.

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer

Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions.The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design.- Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms.- Guide development teams on coding standards, best practices, and maintain code quality.- Own and deliver project-level architectural decisions including platform scaling, governance, and security.- Provide leadership in troubleshooting and performance tuning of Salesforce systems.- Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem.- Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization.- Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs.- Proficient in Salesforce Data Modeling, Security, Integration, and Governance.- Ability to conduct code reviews, technical assessments, and enforce design patterns.- Experience in working with tools like VS Code, Git, Jira, Jenkins, etc.- Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus).- Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect- Salesforce Platform Developer I & II- Salesforce Integration Architecture Designer

You will be responsible for providing Salesforce support and leadership to drive the sales aspect of the selling process. Additionally, you will engage with sales teams both directly and indirectly, building trusted relationships with sales teams and client accounts. Your role will involve making strategic decisions for initiatives and projects, in alignment with monthly goals. Leveraging your domain and industry expertise, you will enhance company credibility by communicating the company's value proposition primarily in sales situations. Your duties will also include actively researching products and understanding competitor strengths and weaknesses for tender responses and market research. It is essential to have knowledge about CRM and basics, while keeping sales documentation and collateral up to date. You will explore new markets or clients based on product knowledge and user insights, and manage customer accounts through timely follow-ups. As part of the role, you will engage in proactive sales outreach by calling existing and potential customers to persuade them to purchase company products and services. Collaboration is key, and you will work closely with the Pre-Sales Manager and Business Development for cohesive collaboration. The ideal candidate should have a minimum of 1 year of experience in Pre-Sales and handling clients. Experience in generating new leads, basic computer skills including emailing, Microsoft Word, Excel, Google Sheets, and proficiency in English, Bengali, and Hindi communication are required. You should possess the ability to convince clients politely and have experience in meeting targets. Additionally, candidates should be located near the office area for convenient access.,