Sr. QA Engineering Manager - SDET

Job Description

Our Quality Assurance Engineering Managers lead and line-manage 6-8 SDETs in one of our vertical domains, across 3-4 cross-functional teams, that are responsible for ensuring quality across our industry-leading API that has already processed over 50 billion of cross-border transactions for over 5 million end-users, and is available to our clients 24/7. Our usual team structure consists of an Engineering Manager, Product Manager, Agile Delivery Manager, 4 Software Engineers and 2 SDETs. Lead, support, mentor, line-manage and grow SDETs of varying levels of seniority Managing productivity of the SDETs across the tribe Responsible for the overall quality of engineering output of the domain Hiring, retaining, and growing top QA talent Drive quality excellence and best quality engineering practices, working closely with QA engineers, software engineers and engineering managers to build high-quality architectures and systems Work on QA strategy with the Head of QA to define a roadmap that s compelling, while collaborating with product management teams across the domain Drive both medium and long-term QA objectives and key results with full responsibility for execution across the tribe Decides where to invest QA effort by making pragmatic decisions in regards to cost vs value Become a domain expert, not only with technical and QA expertise, but also in regards to our product offering and how our products are used by our customers Clearly communicate the risks, successes, and missteps as you define and execute on the QA vision for the domain Champion change cross-functionally not just across your domain but the whole QA organisation Embeds our values - Be Human, Better Together & Own It, together with our quality engineering principles in everything we'do, leading by example Represents the QA organisation in the wider engineering and tech community Basic Qualifications 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience: Experience managing SDETs across one or more teams simultaneously Been responsible for ensuring solutions across large cloud-native architectures are of high quality, are well-tested and fault-tolerant Been responsible for developing the testing architecture of large scale, highly available cloud solutions Has driven positive change towards Continuous testing, DevOps and Agile Experience working with Agile process and principles, working together with product teams Has an understanding of Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12-factor apps, CI/CD, heavy testing automation and observability Has previous hand-on experience of API testing Has experience of Contract testing Ideally from a background in FinTech, Payments or Financial Services Skills: Passionate about growing others while growing yourself. An interest for continuous improvement and helping SDETs to feel part of something bigger Continuous improvement on processes and ways of working around the SDLC A mindset compatible with continuous deployment, agile planning, cloud-based systems, experimentation and testing Comfortable challenging the status quo and always curious about the way things work Strong business and technical vision Ability to communicate effectively with technical and non-technical stakeholders, both verbally and in written form Customer focus Ability to make decisions and recommendations based on incomplete or ambiguous information Coding ability in a modern programming language such as Ruby, Scala, Java, Javascript or Python