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Sr Project Lead-Cloud & Infra Engg

Sr Project Lead-Cloud & Infra Engg

Birlasoft

0 years

0 Lacs

Greater Hyderabad Area

Posted:1 month ago| Platform:

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Skills Required

service planning monitoring risk resolve drive efficiency reports

Work Mode

On-site

Job Type

Full Time

Job Description

Area(s) of responsibility

Lead and manage end-to-end service delivery for assigned projects, ensuring timely and quality outcomes.
Collaborate with clients to understand their requirements and ensure alignment with project objectives.
Oversee the planning, execution, and monitoring of projects, including resource allocation and risk management.
Ensure adherence to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
Coordinate with cross-functional teams to resolve issues and ensure seamless service delivery.
Drive process improvements to enhance efficiency and service quality.
Prepare and present regular project status reports to stakeholders.
Manage budgets and ensure cost-effective delivery of services.
Foster strong client relationships to ensure satisfaction and retention.

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