Sr. Product/UX Researcher

Role Overview: As a Senior Product Researcher at Highspot, you will play a crucial role in shaping decisions at all levels to ensure that user needs, market expectations, and business objectives are met effectively. You will be responsible for fostering a culture that is both user-centric and data-centric, ensuring that product development is driven by a deep understanding of user preferences, needs, and behaviors. Your role will involve leading end-to-end research projects, from roadmap planning to study execution, analysis, and sharing insights that have a direct impact on decision-making processes. By leveraging analytics dashboards, you will gain valuable insights into user behavior and drive business value through data-driven strategies. Collaborating closely with leadership, you will have the opportunity to actively influence the product roadmap to align with user-centric principles. Key Responsibilities: - Lead end-to-end research projects, from roadmap planning to study execution, analysis, and sharing insights - Foster a culture that is both user-centric and data-centric - Utilize analytics dashboards to gain valuable insights into user behavior - Collaborate closely with leadership to influence the product roadmap in alignment with user-centric principles - Champion a culture that prioritizes user and data-centric approaches across different partners and stakeholders Qualifications Required: - At least 5 years of experience in conducting research within user experience, product design, or product marketing domains - Expert understanding of various qualitative and quantitative research methodologies - Strong ability to lead complex projects that yield positive business outcomes - Excellent communication, presentation, and collaboration skills - Experience in utilizing data analytics and behavioral data tools such as Tableau, Looker, or Amplitude to derive comprehensive insights is highly desirable,