6 - 9 years
2 - 11 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Roles and Responsibilities Define and execute the product strategy and roadmap for key areas within the Collections Platform. Lead product discovery, define detailed product requirements, and manage end-to-end execution with engineering, design, and data science partners. Champion the use of Generative AI/Agent-based automation to create more intelligent, responsive, and scalable debt recovery systems. Collaborate with Architecture and Engineering to evaluate technical solutions, trade-offs, and delivery plans in an Agile environment. Partner with business strategy and analytics teams to identify trends, discover new opportunities, and measure impact. Drive experimentation through A/B testing, customer feedback, competitive research, and usability studies. Own and monitor key product and platform metrics to continuously improve functionality, performance, and user experience. Align with Legal, Compliance, and Privacy teams to ensure adherence to regulatory requirements across regions. Serve as a strong advocate for platform excellence, customer empathy, and long-term scalability. Minimum Required Skills & Qualifications Bachelor s degree in Engineering, Computer Science, or related technical field required. MBA or Master s degree preferred. 6+ years of experience in technical product management, with a proven track record of launching and scaling platforms or infrastructure products. Hands-on experience with SQL and/or Python for data analysis and experimentation. Demonstrated success leading complex product areas across multiple teams and stakeholders. Prior experience or strong familiarity with Credit, Risk, or Payments domains is a strong plus. Experience with Generative AI models or conversational/agent-based AI applications is highly desirable. Strong problem-solving, analytical thinking, and prioritization skills. Excellent verbal and written communication; capable of influencing at all levels of the organization. Self-starter with a strong sense of ownership, curiosity, and a bias for action.
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