Sr Network Engineer

As a Sr Network Engineer, you will play a crucial role in monitoring and troubleshooting network issues within a 24x7 operations environment. Your responsibilities will involve utilizing your hands-on experience in Routing, Switching, and SD-WAN, complemented by your CCNA certification. You will be accountable for real-time network monitoring, resolving incidents at the L1 level, and escalating complex issues to higher-level engineers. You will monitor the network infrastructure to ensure uptime through NMS tools, conduct troubleshooting on network problems related to Routing, Switching, and SD-WAN, and analyze network alerts, logs, and performance metrics to proactively identify potential issues. Collaboration with internal teams and ISPs for incident resolution and escalations will be a key aspect of your role. Additionally, you will assist in configuring and maintaining network devices such as routers, switches, firewalls, and SD-WAN equipment, while also maintaining detailed documentation of network incidents, configurations, and troubleshooting steps. Moreover, you will provide initial support for LAN, WAN, VPN, and Wireless Network issues, adhere to ITIL-based incident management and escalation procedures, and showcase your expertise in Routing Protocols (OSPF, BGP, EIGRP), Switching Technologies (VLAN, STP, VTP, EtherChannel), as well as SD-WAN technologies (Viptela, Cisco SD-WAN, or similar). Your familiarity with network monitoring tools such as SolarWinds, PRTG, Zabbix, and basic understanding of firewall policies and VPN troubleshooting will be beneficial in this role. To qualify for this position, you must hold a CCNA Certification (Mandatory), with CCNP Training being preferred, and possess a minimum of 5 years of experience in network operations (NOC) or IT infrastructure support. Strong analytical and problem-solving skills, along with a willingness to work in rotational shifts within a 24x7 environment, are essential requirements for this role.,