55 Vpn Troubleshooting Jobs

Share Your Updated Resume On Whatsapp : 9560442606 Roles & Responsibility - Technical Support Executive Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base: Maintaining accurate records of issues, solutions, and best practices. Remote and On-Site Support: Providing technical assistance remotely or on-site, as need...

As an Associate Systems Engineer at Carelon Global Solutions India, you will be responsible for combining your knowledge of the healthcare domain with a commitment to working with a team of End User Support. You will collaborate with stakeholders from different business verticals to deliver services, support, and projects effectively. In this role, you will thrive in a complex and collaborative environment where you take ownership to solve problems, lead change, and uphold infrastructure standards, policies, and procedures. **Key Responsibilities:** - Work on tickets assigned within SLAs - Assist in the installation, configuration, and ongoing usability of system hardware and software - Prov...

Designation - Sr. Technical Process Executive Min 1 Yr Exp in Service Desk (International Voice Process) CTC - Up to 5.5 LPA + Allowances and Incentives WFO | US Shifts | 2 Way Cab | 5 WD Absconded Cases Not Considerable Notice - 0 to 30 Days

Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboratio...

As a Team Lead for the VPN Process at unifyCX, your role will involve overseeing the technical support process for VPN services. With over 8 years of experience, you will play a crucial role in leading and mentoring a team to deliver efficient and exceptional customer experiences. Key Responsibilities: - Lead and manage the VPN technical support team effectively - Monitor daily operations to ensure compliance with SLAs - Handle escalations and resolve complex technical issues promptly - Collaborate with cross-functional teams to identify and implement process improvements - Provide training and guidance to team members to enhance their performance and knowledge Qualifications Required: - 4 t...

ESSENTIAL SKILLS: Candidate should be comfortable to work in 24/7 environment. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Microsoft Certified Desktop Technician preferred. TECHNICAL SKILLS: Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN. Should be skilled in virus/malware removal and troubleshooting customized applications. Coordinate activities with third party vendors as needed for Order fulfillm...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Contact Nidhi - 860900776 Poshika - 9636487945 Required Candidate profile Immediate joiner Excellent communication skills is mandatory (English) 1 year of relevant experience Service Desk Exp Perks and benefits Two way cab facility Incentives 5 Days Working

Minimum 2.5+ years of progressive IT network support/administration experience, with at least 1+ years in IT leadership or IT management roles. Expertise in managing IT infrastructure, networking, VPNs, antivirus, endpoint management, and SIEM. Required Candidate profile Exp in Microsoft 365 administration & technology project delivery Hands-on experience with compliance frameworks (ISO 27001:2022,SOC 2 Type II, GDPR, HIPAA) Bachelor degree in Information Technology,

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS FOR PUNE LOCATIONS:- Salary Structure : Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp FOR BANGALORE & HYDERABAD LOCATION:- Salary Structures: Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp ## FRESHERS ARE ALSO BEING HIRED FOR SALARY OF Rs 2.77 LPA -- B-TECH AND BCA -- GRADUATES WHO ARE GOOD IN TECHNICAL AND COMM SKILLS . Language: Proficient in...

Name of Position: Technical Support Engineer No. of Positions Vacant: 2 Qualification: Any Graduate Required Skill Set (In case of IT requirements): DHCP, DNS, VPNs, VLANs, ticketing tools (e.g., Jira, Zendesk, ServiceNow), Windows and Linux Relevant Industry: Any Job Description / Responsibilities: Key Responsibilities: Provide support for configuring and maintaining networking devices such as Cisco routers , Peplink devices , and Ruckus access points . Support the setup and management of DHCP and DNS servers for large-scale networks. Troubleshoot Wi-Fi and networking issues , from connectivity problems to server-related concerns. Manage and monitor Wi-Fi network performance using tools lik...

Minimum 2.5+ years of progressive IT network support/administration experience, with at least 1+ years in IT leadership or IT management roles. Expertise in managing IT infrastructure, networking, VPNs, antivirus, endpoint management, and SIEM. Required Candidate profile Exp in Microsoft 365 administration & technology project delivery Hands-on experience with compliance frameworks (ISO 27001:2022,SOC 2 Type II, GDPR, HIPAA) Bachelor degree in Information Technology,

Skill: Checkpoint Firewalls and VPN Location: Bengaluru Technical Expertise Hands-on experience with: Checkpoint, Cisco ASA, Cisco FTD, Fortigate firewalls VPN Solutions (S2S, P2S, Always-on VPN) F5 Load balancers Cisco ISE Firewall Management Tools Cloud Security Azure Firewall, Defender for Cloud, Application Gateway Operational Duties Firewall Management: Oversee external and internal firewall solutions, including hardware, software, and application health. Configuration Management: Add, delete, or modify rule sets and user policies per organizational requirements. Change Control: Document all changes with a predefined Change Request (CR) process; execute changes only post-approval. Patch...

Total Exp : 0-2 yrs Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO )2 days week off Location : Chennai, Sholinganallur ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identif...

As a Quality Analyst, you will play a crucial role in ensuring the quality of products, services, or processes meets the established standards and customer expectations. Your responsibilities will include: - Monitoring and evaluating process performance and outputs against defined quality standards. - Performing regular audits and providing feedback to enhance team performance. - Identifying areas for improvement and recommending actionable solutions. - Maintaining documentation related to quality processes and performance metrics. - Collaborating with cross-functional teams to develop and implement quality improvement initiatives. - Investigating and resolving quality issues or customer com...

Share Your Updated Resume On Whatsapp : 9560442606 Roles & Responsibility - Technical Support Executive Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base: Maintaining accurate records of issues, solutions, and best practices. Remote and On-Site Support: Providing technical assistance remotely or on-site, as need...

Role - IT Service Desk (desktop/ system support) Shift Timing - Rotational shift (rotational week offs) Experience & Qualifications Graduation mandatory Only SD Experienced candidates can apply . Candidate should have excellent communication. Good Knowledge of Laptop/Desktop troubleshooting. Knowledge about VPN/ Windows OS/O365/Active Directory. Key Responsibilities : 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attent...

Job Title: Desktop Engineer Department: IT Infrastructure / End User Computing Location: Chennai/Coimbatore Reports To: IT Manager / Infrastructure Lead Job Summary: The Desktop Engineer will be responsible for delivering seamless end-user support and ensuring reliable IT operations across the organization. This role involves managing and maintaining macOS and Windows devices, handling asset lifecycle management, supporting corporate events and townhall setups, and ensuring secure, compliant endpoint management through Jamf, Intune, and related platforms. Key Responsibilities: End-User Device Management Manage and support macOS and Windows laptops across the organization. Configure, deploy, ...

Role: Senior Service Desk Engineer | Bengaluru Experience: 5+ years Work Mode: Rotational shifts | 5 days About the Role At Lenovo, were committed to delivering exceptional 24x7 support to our customers. As a Service Desk Engineer , you’ll play a key role in maintaining our high service standards by providing timely technical assistance and ensuring smooth IT operations for our users. Key Responsibilities: Provide 24x7 technical support to customers via phone, email, or chat. Troubleshoot and resolve hardware, software, and application-related issues. Log and document customer interactions, incidents, and resolutions in the ticketing system. Collaborate with internal teams to escalate and re...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Both Way Cab Contact - 9636487945 (Poshika) Perks and benefits 5 Days Working Allowances and Incentives

Hiring: Customer & Tech Support! Join our team in Hyderabad & Bangalore for voice & non-voice roles. Graduates with good English and 1year international experience Rotational shifts, global exposure & career growth. Call 8951377471 to apply

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Hiring for a Technical Support Specialist Minimum 1 year exp in technical support (Service desk and ticketing tools) CTC - Up to 5.5LPA Location - Pune Graduates only Excellent communication US Shifts Immediate joiners DM - 8905344933 (Divyam)

Provide remote support for laptops, desktops, LAN, and enterprise applications. Troubleshoot issues on iOS, Android, and Windows devices. Handle OS support (Windows XP – 10) including patch updates, registry fixes, and virus/security troubleshooting. Required Candidate profile Support Office 365, Outlook, Skype, Teams, and SharePoint applications. Manage VPN connectivity, TCP/IP, and OSI model-based troubleshooting. Handle resolve tickets in compliance with SLA/KPIs. Perks and benefits Perks and Benefits

Any Graduate with Minimum of 1 year exp in technical support Location :- Pune Salary :- 3 LPA - 7 LPA Candidates must have exp with voice process For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any Graduate with Minimum of 1 year exp in technical support Excellent communication skills Immediate Joiners Perks and benefits Cab Faclities Performance Based Inc

JOB RESPONSIBILITIES Profile Experience • Build a good knowledge of the products & technologies; in which Cloud, Datacenter / Hosting industry is operating and ensure timely intelligence to provide best of the service to customers • Keep an open eye on the market to detect any threats from competitors • Should be a team player and ready to manage team in complex situations and environment. • Should have worked in Datacenter environment and understand the complexity. • Managing multiple customers for new project implementation, management of services and support Technical Abilities: • Should have worked or having good knowledge on LINUX Servers and its OS and Managing independently • Install,...