66 Vpn Troubleshooting Jobs

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand +2K International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems....

Role Overview: As a skilled Team Lead at unifyCX, you will be responsible for overseeing the VPN technical support process. Your role will involve hands-on experience in technical support, operations management, and VPN troubleshooting. You will play a crucial part in leading and mentoring a team effectively to ensure the smooth functioning of operations. Key Responsibilities: - Lead and manage the VPN technical support team - Monitor daily operations and ensure SLA compliance - Handle escalations and complex technical issues - Coordinate with cross-functional teams for process improvements - Train and guide team members to enhance performance and knowledge Qualification Required: - 4 to 5 y...

Job description Job Description : IT Support Engineer Position Overview: You will be responsible for the design, implementation, and maintenance of Microsoft Office 365 services, basic Azure Active Directory and applications within the organization. Your role will focus on ensuring the efficient and secure use of Office 365 tools and services to enhance productivity and collaboration. Candidate must have Azure Active Directory, Desktop level support experience and basic understanding of Networks, Inventory management as well as for hardware. Good knowledge of ITIL concepts. Must have good spoken English to interact with the US customers. Key Details: Job Title: IT Support Engineer Company: A...

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand +2K International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems....

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Doc...

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Doc...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role with a Leading IT Company. Job Locations : Bangalore (Electronic City) AND PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 5.50 LPA -- FOR 1+ Years of Exp ( For Pune ) Rs 7.00 LPA -- FOR 2+ Years of Exp ( For Banglore ) Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle an...

#Manage VPN solutions #Integrate security/network elements #Automate processes using scripting/tools #Troubleshoot OSI Model layers 1-3 #Maintain/deploy security policies, monitor network infrastructure #Coordinate with OEMs. Backup device configs Required Candidate profile *Degree in CS/IT *Product Certification in Accops, F5 VPN, Swift, Netskope ZTNA *Proficient with VPN mgmt, Windows, Linux, Unix, automation tools, packet analysis, Accops, Swift, F5 VPN, Netskope

About the client: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro Group company with the combined strength of erstwhile Larsen and Toubro Infotech and Mindtree. Our extensive domain and technology expertise helps drive superior competitive differentiation, customer experiences, and business outcomes. Client : LTIMINDTREE Job Type : CONTRACT Role: Service Desk English + Turkish Experience: 3+ Years Work Lo...

About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful results. We combine logic, creativity and curiosity to build, solve, and create. Every day, we help clients engage with new technology paradigms, creatively building solutions that solve their most pressing business challenges and move them to the forefront of their industry. Job Title : Service Desk L1 Engineer Key Skills : Service Desk,A...

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand Roles & Responsibility - Technical Support Representative Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base...

Share Your Updated Resume On Whatsapp : 9560442606 Roles & Responsibility - Technical Support Executive Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base: Maintaining accurate records of issues, solutions, and best practices. Remote and On-Site Support: Providing technical assistance remotely or on-site, as need...

As an Associate Systems Engineer at Carelon Global Solutions India, you will be responsible for combining your knowledge of the healthcare domain with a commitment to working with a team of End User Support. You will collaborate with stakeholders from different business verticals to deliver services, support, and projects effectively. In this role, you will thrive in a complex and collaborative environment where you take ownership to solve problems, lead change, and uphold infrastructure standards, policies, and procedures. **Key Responsibilities:** - Work on tickets assigned within SLAs - Assist in the installation, configuration, and ongoing usability of system hardware and software - Prov...

Designation - Sr. Technical Process Executive Min 1 Yr Exp in Service Desk (International Voice Process) CTC - Up to 5.5 LPA + Allowances and Incentives WFO | US Shifts | 2 Way Cab | 5 WD Absconded Cases Not Considerable Notice - 0 to 30 Days

Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboratio...

As a Team Lead for the VPN Process at unifyCX, your role will involve overseeing the technical support process for VPN services. With over 8 years of experience, you will play a crucial role in leading and mentoring a team to deliver efficient and exceptional customer experiences. Key Responsibilities: - Lead and manage the VPN technical support team effectively - Monitor daily operations to ensure compliance with SLAs - Handle escalations and resolve complex technical issues promptly - Collaborate with cross-functional teams to identify and implement process improvements - Provide training and guidance to team members to enhance their performance and knowledge Qualifications Required: - 4 t...

ESSENTIAL SKILLS: Candidate should be comfortable to work in 24/7 environment. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Microsoft Certified Desktop Technician preferred. TECHNICAL SKILLS: Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN. Should be skilled in virus/malware removal and troubleshooting customized applications. Coordinate activities with third party vendors as needed for Order fulfillm...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Contact Nidhi - 860900776 Poshika - 9636487945 Required Candidate profile Immediate joiner Excellent communication skills is mandatory (English) 1 year of relevant experience Service Desk Exp Perks and benefits Two way cab facility Incentives 5 Days Working

Minimum 2.5+ years of progressive IT network support/administration experience, with at least 1+ years in IT leadership or IT management roles. Expertise in managing IT infrastructure, networking, VPNs, antivirus, endpoint management, and SIEM. Required Candidate profile Exp in Microsoft 365 administration & technology project delivery Hands-on experience with compliance frameworks (ISO 27001:2022,SOC 2 Type II, GDPR, HIPAA) Bachelor degree in Information Technology,

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS FOR PUNE LOCATIONS:- Salary Structure : Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp FOR BANGALORE & HYDERABAD LOCATION:- Salary Structures: Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp ## FRESHERS ARE ALSO BEING HIRED FOR SALARY OF Rs 2.77 LPA -- B-TECH AND BCA -- GRADUATES WHO ARE GOOD IN TECHNICAL AND COMM SKILLS . Language: Proficient in...

Name of Position: Technical Support Engineer No. of Positions Vacant: 2 Qualification: Any Graduate Required Skill Set (In case of IT requirements): DHCP, DNS, VPNs, VLANs, ticketing tools (e.g., Jira, Zendesk, ServiceNow), Windows and Linux Relevant Industry: Any Job Description / Responsibilities: Key Responsibilities: Provide support for configuring and maintaining networking devices such as Cisco routers , Peplink devices , and Ruckus access points . Support the setup and management of DHCP and DNS servers for large-scale networks. Troubleshoot Wi-Fi and networking issues , from connectivity problems to server-related concerns. Manage and monitor Wi-Fi network performance using tools lik...

Minimum 2.5+ years of progressive IT network support/administration experience, with at least 1+ years in IT leadership or IT management roles. Expertise in managing IT infrastructure, networking, VPNs, antivirus, endpoint management, and SIEM. Required Candidate profile Exp in Microsoft 365 administration & technology project delivery Hands-on experience with compliance frameworks (ISO 27001:2022,SOC 2 Type II, GDPR, HIPAA) Bachelor degree in Information Technology,

Skill: Checkpoint Firewalls and VPN Location: Bengaluru Technical Expertise Hands-on experience with: Checkpoint, Cisco ASA, Cisco FTD, Fortigate firewalls VPN Solutions (S2S, P2S, Always-on VPN) F5 Load balancers Cisco ISE Firewall Management Tools Cloud Security Azure Firewall, Defender for Cloud, Application Gateway Operational Duties Firewall Management: Oversee external and internal firewall solutions, including hardware, software, and application health. Configuration Management: Add, delete, or modify rule sets and user policies per organizational requirements. Change Control: Document all changes with a predefined Change Request (CR) process; execute changes only post-approval. Patch...

Total Exp : 0-2 yrs Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO )2 days week off Location : Chennai, Sholinganallur ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identif...

As a Quality Analyst, you will play a crucial role in ensuring the quality of products, services, or processes meets the established standards and customer expectations. Your responsibilities will include: - Monitoring and evaluating process performance and outputs against defined quality standards. - Performing regular audits and providing feedback to enhance team performance. - Identifying areas for improvement and recommending actionable solutions. - Maintaining documentation related to quality processes and performance metrics. - Collaborating with cross-functional teams to develop and implement quality improvement initiatives. - Investigating and resolving quality issues or customer com...