Sr. Network Administrator- WFO Only

Organization: Alaric Ventures

Location: Bestech Towers (Mohali)

Position: Sr.Network Admin .

Experience: 7 to 10 Years

Why to Join ALARIC VENTURES

• Known as career builders and paymasters.
• Best and unbeatable benefits for the employees.
• Effective career and financial progression system.
• Most organic and friendly work environment.
• Plethora of success and growth stories.
  Education and/or Experience:
• Preferred CompTIA certifications.
• Desirable Microsoft Technology Associate (MTA) and MCSA certifications. Company Profile
• Cisco CCNA / CCNP certification is highly valued, as is Fortinet NSE certification.
• This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.
  

Position Overview:

Client Service:

• Provide outstanding client service, responding promptly and professionally across communication channels.
• Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs.
  

IT Service and Support Functions:

• Offer comprehensive IT support for clients' network infrastructures, prioritizing efficiency and security.
• Gain specific knowledge of clients' businesses and the role of IT in supporting their objectives.
• Lead and manage network-related projects, ensuring the successful design, implementation, and troubleshooting of infrastructure.
• Stay updated on service offerings and align them with clients' needs.
  

Documentation, Reporting, and SLAs

• Maintain accurate records of network configurations, project specifications, and client communications.
• Regularly update clients on the status of projects, changes, and scheduled outages.
• Identify and address potential client concerns, reporting significant issues to the Service Manager.

Professional Development:

Administrative:

• Accurately document all activities and time spent on service tickets.
• Adhere to communication protocols and administrative deadlines.
  

Experience:

• 6-8 years of experience managing complex network environments, particularly with Cisco, Palo Alto, and FortiGate technologies.
• Demonstrated ability in disaster recovery planning and hardware redundancy.
• Familiarity with hardware management software tools (e.g., PRTG, Auvik).
• Proficiency with Cisco ASA/Next-Gen firewalls & switches, Palo Alto firewalls, and FortiGate products.

Knowledge:

• Strong understanding of network security principles and VPN connectivity to support remote workers.
• In-depth knowledge of network services (TCP/IP, DNS, DHCP) and protocols (OSPF, BGP, SDWAN).
• Comprehensive understanding of networking systems, including LANs, firewalls, routers, and switches.
  

Core Competencies:

• Excellent communication skills, with the ability to convey complex network concepts to diverse audiences.
• Adept at critical thinking and problem-solving.
• Strong organizational skills and attention to detail.
• Team-oriented with a collaborative work ethic.
  

Technical Skills

• Expertise in network design, implementation, and troubleshooting, with a specific focus on Cisco, Palo Alto, and FortiGate technologies.

• Experience managing SSL/S2S/Software VPNs and network services infrastructure.
  

Shift timing - Night shifts