Sr managers / Head / COO

We are hiring an experienced Operations Head to lead and manage our IRCTC railway catering operations. The role involves overseeing kitchen units, logistics, vendor management, and compliance to ensure high-quality food delivery to train passengers across stations.

Key Responsibilities

• Manage end-to-end catering operations for IRCTC trains and stations.
• Ensure FSSAI and IRCTC compliance, hygiene, and food safety standards.
• Coordinate with kitchens, delivery teams, and platform partners for smooth execution.
• Lead vendor onboarding, training, and performance tracking.
• Handle team management, customer service, escalations, and IRCTC liaisons.

Requirements

• 8+ years in F&B/QSR/logistics/hospitality operations.
• Strong understanding of food safety and IRCTC/e-Catering systems.
• Excellent leadership, vendor, and process management skills.
• Prior experience in railway, airline, or institutional catering is a plus.

Job Type: Full-time

Pay: ₹100,000.00 - ₹150,000.00 per month

Work Location: In person