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MetLife
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Sr. Insurance Associate

Sr. Insurance Associate

MetLife

0 years

0 Lacs

jaipur

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

schedule routing analyze transactions resolve communication annuities management empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Country

India

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

22-Sep-2025

Job ID

12557

Description and Requirements

Basic Function

The process consists of sending canned responses to customers on missing forms and certificates. A part of job also includes Filter & routing of customers emails.

The key deliverables of the role will include but will not be restricted to the details below:

Essential Functions

Analyze, validate, identify discrepancies in customer request/emails and process transactions as per procedures.
Resolve customer queries by validating from various applications
Should be able to read and interpret customer emails
Good written and verbal communication skills
Ability to work on routine/standardized transactions
Knowledge about the US Insurance industry

Ensure that the assigned targets are met in accordance with process SLAs and Internal standards

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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Sr. Insurance Associate