Sr Executive- Mediclaim Scrutinizer-Contact Centre

Job Description Position Sr. Executive Medical Claim Scrutinizer. No. of Position 1 Function Medical Servicing Location Noida Reporting to Manager Team Contact Center JOB SUMMARY: Answering customer who are disputing over claim rejection or claim related query, also able to provide relevant information to the customer, floor support for team for any query related medical documents, Walk-in customer for claims. Key Responsibilities Handling of claim rejections/ claim related query over calls and emails  Floor support  Walk-in customers KEY STAKEHOLDERS  Internal:  External : MEASURES Of SUCCESS  Satisfaction of customer  Team satisfaction  Learning and knowledge for team QUALIFICATION & EXPERIENCE: BPT/Experienced claim adjudicator Key Competencies & Skills Required  Professionalism, interpersonal and communication skills.  System bases knowledge.  Medical Knowledge in depth. Show more Show less