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Home
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Jobs in Hubli
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V Guard
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Sr Executive - Customer Service (Single Phase Pumps)

Sr Executive - Customer Service (Single Phase Pumps)

1 - 4 years

|

5 - 6 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

Customer Service Single Phase Pump After Sales Service Pump service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Resolve all service-related issues at the service center efficiently and promptly
Coordinate and support field service staff to ensure timely issue resolution
Develop and train distributor technicians to effectively handle customer complaints
Verify and maintain service documentation including Job Cards, Delivery Challans, and Mobile Service Reports
Ensure smooth communication between the service center and field staff
Monitor and improve customer service processes for higher customer satisfaction
Maintain accurate records and service logs as per company standards

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Consumer Electronics & Appliances

Kochi

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