Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Aurangabad
>
V Guard
>
Branch Customer Service InCharge

Branch Customer Service InCharge

V Guard

4 - 9 years

5 - 12 Lacs

Aurangabad

Posted:2 months ago| Platform:

Apply

Skills Required

After Sales Service Customer Complaints Customer Service Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Have to handle customer service operations for Sambhaji Nagar branch for Pump, Fan, Motors and applicances. Major Area to handle are ASPs/ Customers/ Dealers/ Sub Dealers and Distributors. Customer/ Dealer complaint management (Closing Approx. 8000 calls/Month) Spare part planning (MSL for ASP) and management Support to production team regarding problems & further development related to market requirements. Conducted market survey along with mktg / production team for new products as & when required. Support & Train service team / ASP staff related to product services for entire region. Implement strategies to improve quality of service, productivity, and profitability. MIS reporting for various KPIs and close monitoring of the same Co-ordinate with Product development team/ Factory team for new defects and resolutions Conducting trainings (Technical and Soft Skill for ASP staff, Dealers and Brand-shops). Day to day branch operation with team handling. Preferred candidate profile Qualification: Diploma / BE in Electrical engineering Experience: Good experience in Electronics, Pumps, Motors, Fan & appliances products service field

More Jobs at V Guard

Product In-Charge - Kitchen Appliances

Vijayawada

7 - 12 yrs

INR 8 - 18 Lacs

Engineer - Product Validation (BLDC)

Kochi

5 - 10 yrs

INR 8 - 15 Lacs

Branch Customer Service InCharge

Aurangabad

4.0 - 9.0 yrs

INR 5 - 12 Lacs

Chief Officer || Embedded Systems (R&D - Electronics)

Kochi

5.0 - 10.0 yrs

INR 10 - 20 Lacs

Graduate Apprentice Trainee - R&D (MED)

Kochi/ Cochin, Ernakulam

Experience: Not specified

INR 1 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

V Guard

Consumer Electronics & Appliances

Kochi

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Branch Customer Service InCharge